Loss Prevention/Security - Part Time

About the role

The Hilton Milwaukee City Center is seeking a dedicated Loss Prevention and Security Officer to join our dynamic team and contribute to the exceptional guest experience we're known for. The hotel is undergoing a $40 million renovation and is connected to the newly expanded Baird Center.

Responsibilities

• Patrol premises on foot and maintain safety for guests and associates while protecting property and assets.
• Operate a dispatch center with responsibilities for key control, fire alarm monitoring, and closed circuit television monitoring, answering routine and emergency calls for service, and dispatching call for service.
• Proactively and professionally conduct security, safety, and loss prevention practices.
• Investigate situations and conditions and write reports as necessary.
• Meet, greet, and assist guests and associates as needed in a professional and calm manner.
• Witness cash drops and monitor cameras and perform lost and found functions.
• Transport guests in company vehicles to and from various locations, such as airports, local offices and entertainment venues.
• Assist in other areas as needed.

Requirements

• Knowledge of security and law enforcement practices preferred.
• Must have a valid Driver's License and clean driving record.
• Prior hospitality, guest service and/or security experience preferred.
• Ability to establish and maintain an effective relationship with all department management, staff, personnel, and general public.
• Dependable and reliable.
• Excellent verbal and written communication skills.
• Work well both independently and with others as a team player and under pressure.
• Ability to work a flexible schedule including days, nights, weekends and holidays.

Qualifications

• High school diploma or equivalent.
• Must be at least 21 years old.
• Must pass a background check.

Skills

• Customer service skills.
• Problem-solving skills.
• Physical stamina and ability to work long hours.
• Ability to work in a fast-paced environment.

Benefits

• Free, well-balanced meal every shift.
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
• Free parking.
• “Two for one” movie theater coupons at Marcus Theatres.

Pay

$18.50 per hour.

Schedule

Part time, flexible schedule including days, nights, weekends and holidays.