Loss Prevention Officer

Job Summary

At Fairmont Hotels & Resorts, ensuring the safety and wellbeing of our Colleagues, guests and visitors is an integral part of our operations. As a Loss Prevention Officer, you will play a crucial role in maintaining a safe and secure environment.

Responsibilities

• Consistently offer professional, friendly and engaging service
• Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises
• Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance
• Investigate and report any violations to law or hotel policy
• Respond to all emergency situations and provide First Aid and C.P.R. as required
• Conduct regular floor patrols, cash counts and crowd control
• Conduct departmental key control audits and maintain key control records
• Maintain computer records of all actions in a Daily Activity Report
• Follow all safety policies
• Perform other duties as assigned

Qualifications

• Previous experience in a Security role required
• Computer literate in Microsoft Window applications required
• Certification in CPR First Aid required
• University/College degree in a related discipline preferred
• Must possess a professional presentation
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Able to work well under pressure in a fast paced environment
• Able to work cohesively with fellow colleagues as part of a team
• Able to focus attention on guest needs, remaining calm and courteous at all times

Benefits

• Paid time off
• Medical, Dental and Vision Insurance
• 401K
• Complimentary Shift Meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academy designed to sharpen your skills
• Opportunities to make a difference through our Corporate Social Responsibility activities, such as Planet 21
• Career development opportunities with national and international promotion possibilities