Loss Prevention Agent
About GU
GU is the trendsetting sister brand of UNIQLO, originating from the fashion capital of Tokyo. It is the second-largest company in our group and the No. 1 fashion brand in Japan. GU has been leading the way in style since launching its first store in 2006. With over 450 stores globally and locations in China, Taiwan, and Hong Kong, we are expanding our influence and bringing the latest fashion trends overseas to the US.
GU's Mission
GU's concept - YOUR FREEDOM, helping people express themselves and celebrate their individuality through our clothing. With its trendsetting designs at exceptional prices GU aims to become the No. 1 apparel company worldwide.
Position Overview
Loss Prevention Agent responsible for all initiatives and daily tasks associated with loss prevention and safety management as directed by Loss Prevention Manager to ensure the safety and well-being of all employees and company assets.
Responsibilities
- Ensure full knowledge of and exemplify LP/safety policy, procedure and standards.
- Train store employees on LP policy and procedure to ensure compliance.
- Train store employees on safety policy and procedure to ensure compliance.
- Detect and apprehend shoplifters according to company protocol.
- Monitor potential employee theft suspicions. Partner with LP Manager to address concerns.
- Prepare incident reports, accident reports and investigative reports according to company guidelines.
- Assist management in the investigation of employee policy & procedure violations.
- Communicate and support all initiatives surrounding shortage reduction including, but not limited to, audits, inventory counts, etc.
- Offer recommendations and solutions to potential loss/safety concerns.
- Ensure complete confidentiality with regards to current and past investigations and outcomes.
- Special projects as assigned.
- Respond to alarm calls as needed and required in order to resolve related issues.
Qualifications
- Ability to physically apprehend and assist in the detention of shoplifters as required.
- Strong verbal and written communication skills are required.
- Basic knowledge of computer applications, i.e.: Excel, Word, and PowerPoint.
- High school diploma or equivalent.
- Must be able to work for extended periods at a desk on a computer or standing/walking as required.
- Must be able to work a flexible schedule including nights and weekends.
- Experience in conducting investigations preferred.
- 1-2 years of retail Loss Prevention experience preferred.
Compensation & Benefits
- $28.00/Hour.
- Comprehensive health, vision, and dental insurance plans
- 401 (k) retirement savings plan with Company matching contributions
- Transit and parking commuter benefits accounts and more
Schedule
- Full-Time Availability Requirements: Average 32 or more hours per week based on business seasonality.
- Open availability on weekends (religious exemptions will be considered).
- Restrictions on availability limited to two days per week.