Loss Mitigation Underwriter I

About the role

This position is responsible for submitting loan modification workups for the entire waterfall of investor workout options, managing a portfolio of approximately 70 loans.

Responsibilities

• Understand investor’s waterfall and required documents for loss mitigation.
• Communicate with customers, real estate agents, and attorneys to negotiate short sale settlement offers and advise of loss mitigation decisions.
• Manage and monitor account portfolio to ensure compliance with banking policies, investor guidelines, and applicable regulations.
• Assess property value and variance between appraised properties and offers submitted by potential buyers.
• Review tax returns, income statements, pay stubs, credit reports, and general customer financial documents.
• Determine the most suitable repayment option for customers and calculate loan modification terms.
• Prepare workout summaries for management approval.
• Communicate with Single Point of Contact, title vendors, and Loss Mitigation Closing team to gather information and resolve account complications.
• Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points and issues raised by external regulators.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Complete other related duties as assigned.

Requirements

• A combined 3 years’ higher education and/or experience, including a minimum of 1 year in collections or underwriting.
• Ability to communicate effectively and professionally over the phone.
• Excellent communication and customer service skills.
• Proficiency with word processing and spreadsheet software.

Preferred Qualifications

• Bachelor’s degree.
• Paralegal certification or experience.
• Mortgage collections experience.
• Knowledge of M&T systems.

Pay

The pay range for this position is $20.55 - $34.25 hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Getzville, New York, United States of America