Loss Mitigation Closing Supervisor

About the role

Supervises a small team within an operational function, ensuring day-to-day activities are delivered efficiently and to a high standard. Provides coaching, allocates work, and acts as the first escalation point for team issues.

Responsibilities

• Supervises the day-to-day operational activities of skilled, non-exempt and possibly exempt level employees who have responsibility for daily operational tasks in a customarily recognized department or functional area of the organization
• Writes and conducts employee performance reviews and provides ongoing performance feedback with management consultation
• Makes hiring recommendations
• Aids with all personnel management and goal setting for the functional area
• Provides regular status updates and reports to Manager

Requirements

• Required Education, Experience, Certification/Licensure: Bachelor’s degree or equivalent combination of education and experience; 3-5 years of directly related experience; 2+ years demonstrated experience in a lead or supervisory role
• Knowledge, SKILLS, AND ABILITIES (KSAs): Successful track record of executing day to day operational responsibilities, along with participating in, developing and completing projects in area of expertise; Able to implement and enforce processes to ensure compliance and quality; Able to establish and maintain effective working relationships at the departmental level; Provides others with reliable information and uses good listening skills

Qualifications

Works on problems of moderate scope in which analysis of situation or data requires review of identifiable factors; typically exercises judgment within defined procedures and policies to determine appropriate action; Erroneous decisions will have impact on the overall success of functional operations

Skills

• Supervises daily work activities of a functional area
• Selects and coaches talent; holds employees accountable for results
• Receives assignments in the form of objectives with goals and the process by which to meet goals

Benefits

• Pay Range: $64,300.00 - $85,700.00 Annually
• What We Offer: Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan

Pay

$64,300.00 - $85,700.00 Annually

Schedule

N/A