Loss Mitigation Closing Supervisor

About the role

Supervises a small team within an operational function, ensuring day-to-day activities are delivered efficiently and to a high standard. Provides coaching, allocates work, and acts as the first escalation point for team issues.

Responsibilities

• Supervises the day-to-day operational activities of skilled, non-exempt and possibly exempt level employees who have responsibility for daily operational tasks in a customarily recognized department or functional area of the organization
• Writes and conducts employee performance reviews and provides ongoing performance feedback with management consultation
• Makes hiring recommendations
• Aids with all personnel management and goal setting for the functional area
• Provides regular status updates and reports to Manager

Requirements

• Required Education, Experience, Certification/Licensure: Bachelor’s degree or equivalent combination of education and experience, 3-5 years of directly related experience, 2+ years demonstrated experience in a lead or supervisory role
• Knowledge, SKILLS, AND ABILITIES (KSAs): Successful track record of executing day to day operational responsibilities, along with participating in, developing and completing projects in area of expertise; Able to implement and enforce processes to ensure compliance and quality; Able to establish and maintain effective working relationships at the departmental level; Provides others with reliable information and uses good listening skills

Qualifications

Works on problems of moderate scope in which analysis of situation or data requires review of identifiable factors. Typically exercises judgment within defined procedures and policies to determine appropriate action. Erroneous decisions will have impact on the overall success of functional operations

Skills

• Supervises daily work activities of a functional area
• Selects and coaches talent
• Holds employees accountable for results

Benefits

• Pay Range: $64,300.00 - $85,700.00 Annually
• This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
• What We Offer: Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.