Loss Mitigation Clerical Associate - Part Time (Collections)

About the role

This role is primarily responsible for accurate check posting, managing incoming and outgoing mail, and ensuring timely scanning and distribution of documents to the appropriate internal teams. A Notary Public certification is strongly preferred.

Responsibilities

• Post incoming payments (checks) accurately and timely into internal systems
• Prepare and process outgoing mail, including sorting, labeling, and shipment coordination
• Receive, sort, and distribute incoming mail and packages
• Scan and index incoming mail/documents to the appropriate departments and team members
• Track and log incoming payments and mail to ensure proper routing and accountability
• Assist with basic data entry and clerical support tasks as needed
• Ensure compliance with company procedures and confidentiality requirements
• Perform notary services when required (if certified)

Requirements

• High school diploma or equivalent required
• Previous clerical, administrative, or payment processing experience preferred
• Strong attention to detail and accuracy, especially with financial transactions
• Basic computer proficiency (Microsoft Office, document scanning systems, and data entry)
• Ability to manage routine, repetitive tasks with consistency and efficiency
• Strong organizational and time management skills
• Active Notary Public certification (or willingness to obtain)

Work Environment & Physical Requirements

• Office-based role
• May require sitting for extended periods and occasional standing, walking, and lifting mail trays or packages

Pay

Starting compensation: $18.91 - $22.69 per hour, plus a competitive benefits package.

Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.