Jobs · Customer Service · Colorado

Looker Renewal Sales Specialist, Google Cloud

Google · Boulder, CO · 2 wk ago
On-siteCustomer ServiceFull-time

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Responsibilities

  • Drive pipeline, manage renewal cycles, and expand our customer base, promoting security products and solutions to new groups inside existing customer organizations while delivering or exceeding against quarterly business and growth goals.
  • Increase engagement and experience for customers and prospects, building scalable and reference-able campaigns and testimonials alongside the program management team to maximize your territory.
  • Maintain and grow relationships with customers, actively influencing long-term strategic direction and establishing yourself as a trusted advisor.
  • Serve as the subject matter expert to the field organization and cross-functional teams, sharing best practices and improving product and market knowledge and skills.

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 7 years of experience in renewals, account management, sales, or a customer-facing role in the enterprise software or cloud space.
  • Experience selling to clients in the enterprise cybersecurity or IT field.

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