Long-Term Care Surveyor- Senior Regulatory Auditor (4934013)

About the role

This professional position serves as both a member of a multi-disciplinary team to survey long-term care facilities for compliance with state and federal regulations, and as an independent complaint investigator. The role is located at the Department of Health & Senior Services, Section for Long-Term Care Regulation, Region 4 Office, 207 E. McElwain Drive, Cameron, MO.

The Section for Long-Term Care seeks to help protect the health and safety of elderly and disabled individuals residing in long-term care facilities.

Responsibilities

• Conduct surveys, licensure inspections, complaint investigations, and other activities as assigned and in accordance with federal and state policies and procedures.
• Monitor care provided to individuals residing in long-term care facilities to ensure the quality of life and quality of care received meets state and federal regulatory standards.
• Communicate information, both verbally and in writing, in a manner that is understandable, legible, professional, courteous, respectful, and consistent with regulatory requirements.
• Perform duties in a manner that is respectful of individual's space and preferences.
• Attend scheduled team meetings, assume a fair share of the workload, and accept on-call duty as assigned on weekends and holidays on a rotating basis, which may require a visit to a facility to investigate a high-priority complaint during the on-call time.
• Present relevant information necessary to identify regulatory violations and determine compliance as a team. Ensure deficiencies cited are based on facts, include more than one source of evidence whenever possible, and clearly support the regulation cited.
• Depending on the distance for travel, overnight travel may be needed.

Requirements

• Strong computer skills with the ability to learn new programs.
• Excellent oral and written communication skills and customer service skills with residents, providers, and the public.
• Demonstrate flexibility and adaptability in your role as priorities and tasks may change frequently.
• Candidates must submit official college transcripts.

Qualifications

Candidates must meet the qualifications for a Senior Regulatory Auditor: a Bachelor's degree and 2-4 years of relevant experience (education and relevant experience substitutions may be allowed). Lack of post-secondary education will not be used as the sole basis for denying consideration to any applicant.

Benefits

The State of Missouri offers an excellent benefits package that includes:

• A defined pension plan.
• Generous amounts of leave and holiday time.
• Eligibility for health insurance coverage.

Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator.

Pay

The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.