Long-Term Care Regional Account Manager - Southeast

About the role

Seeking talent near: Miami, FL; Atlanta, GA; Birmingham, AL

Primary Responsibilities

• Manages key regional and national LTC accounts (Regional LTC Pharmacy Providers, Regional Skilled Nursing Corporate Offices, Regional & National Associations, LTC accounts within Integrated Health Systems Providers) in an assigned area.
• Develops key customer insights and identifies marketplace needs to maximize access, increase education around PDP diagnosis and treatment, and to build a consistent approach to interact with key Long-Term Care (LTC) customers.
• Collaborates with sales team, Managed Markets, Market Development Managers, Medical, and internal partners for LTC account strategy formulation.
• Develops and implements a business plan specific to their LTC geography.
• Identifies key influencers and stakeholders.
• Provides dynamic, high-level in-service presentations to key account stakeholders at the regional/national level.
• Executes and leads pull-through opportunities/projects with cross functional partners.
• Develops and implements collaboration plans with internal stakeholders on Institutional and office-based teams.
• Provides guidance to LTC Sales team members on regional LTC accounts.
• Acts as liaison to multiple stakeholders including: Sales Leadership, Managed Markets, Marketing, and Medical Affairs to coordinate overall LTC strategy for major national accounts.
• Participates and contributes to Regional calls and meetings as appropriate.
• Assists the LTC teams in creating strategic business plans for each assigned account, ensuring strong account knowledge that produces results focusing on product and ACADIA team access.
• Establishes work standards that are aligned with ACADIA's corporate culture, vision, and values.
• Adheres to all compliance and promotional guidelines.

Education/Experience/Skills

• Requires a Bachelor’s degree in marketing, health care, life science, business administration or an equivalent combination of relevant education and experience may be considered.
• A minimum of 7 years of progressively responsible sales, account management and/or marketing experience in the pharmaceutical or biotech industry required, CNS experience strongly preferred.
• A minimum of 3 years’ experience working in a Long Term Care environment/channel and working in a field based position required.
• Experience interacting and developing relationships with KOL’s, Centers of Excellence (COE), or complex integrated health systems is strongly preferred.
• Experience with Fellowship and advocacy programs strongly desired.
• Requires excellent matrix management skills both internally and externally with client base.
• Must be in good standing with the FDA.

Must Possess

• Broad-based managed markets experience covering a multi-state territory required.
• Demonstrated leadership and excellence in formulating strategies to address future competitive/industry developments.
• Creativity, situation analysis/problem solving skills and analytical skill ability.
• Strong teamwork skills with the ability to effectively lead a cooperative team effort and organize resources to meet account priorities and achieve team goals.
• Outstanding interpersonal skills, including genuine care and concern for others, with a proven ability to establish and maintain strong relationships with key accounts.
• Broad business perspective, including a solid working knowledge of office operations and systems.
• Ability to effectively communicate department or area issues and results within and across functional areas and conducting presentations of technical information concerning specific projects or timelines.
• Ability to gain cooperation of others.
• Ability to make and prioritize process and resource decisions based on overall team needs.
• Valid driver’s license and acceptable driving record
• Ability to travel up to 70% of the time

Scope

Receives assignments in the form of objectives. Follows processes and operational policies in selecting methods and techniques for obtaining solutions; determines how to use resources to meet schedules and goals. Works on issues of diverse scope which require evaluation of a variety of factors ad an understanding of functional area objectives and trends. Erroneous decisions or failure to achieve results may add to costs and impact the short-term goals of the organization.

Physical Requirements

• This role requires regular standing, walking, sitting, and the use of hands for handling or operating equipment.
• The employee may also be required to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication both in a standard office environment and while working independently from remote locations.
• Employee must occasionally lift and/or move up to 20 pounds.
• Ability to travel by car or airplane independently up to 70% of the time and work after hours if required by travel schedule or business issues.
• This position is geographically based.

What we offer US-based Employees

• Competitive base, bonus, new hire and ongoing equity packages
• Medical, dental, and vision insurance
• Employer-paid life, disability, business travel and EAP coverage
• 401(k) Plan with a fully vested company match 1:1 up to 5%
• Employee Stock Purchase Plan with a 2-year purchase price lock-in
• 15+ vacation days
• 13 -15 paid holidays, including office closure between December 24th and January 1st
• 10 days of paid sick time
• Paid parental leave benefit
• Tuition assistance

EEO Statement (US-based Employees)

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in the exact way they are described in job postings. We are committed to building a diverse, equitable, inclusive, and innovative company, and we are looking for the BEST candidate for the job. That candidate may be one who comes from a less traditional background or may meet the qualifications in a different way. We strongly encourage you to apply, especially if the reason you are the best candidate isn’t exactly what we describe here.

We are an equal opportunity employer and are committed to building a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. Furthermore, you may request additional support if you are unable or limited in your ability to use or access Acadia’s career website due to your disability, along with any accommodations throughout the interview process. To request or inquire about your reasonable accommodation, please complete our Reasonable Accommodation Request Form or contact us at talentacquisition@acadia-pharm.com or 858-261-2923.

Please note that reasonable accommodations granted throughout the recruiting process are not guaranteed to be the same accommodations given if hired. A new request will need to be submitted for any ADA accommodations after starting employment.

Additional Information for California Residents

California Applicants: Please see Additional Information for California Residents within our Privacy Policy.

Additional Information for Canadian Residents

Canadian Applicants: Please see Additional Information for Canadian Residents within our Privacy Policy.

Additional Information for Individuals in the European Economic Area, Switzerland, the United Kingdom, and Serbia

Applicants in the European Economic Area, Switzerland, the United Kingdom, and Serbia: Please see Additional Information for Individuals in the European Economic Area, Switzerland, the United Kingdom, and Serbia within our Privacy Policy.