Long Term Care Options Counselor

Community Action Partnership of Belknap-Merrimack Counties (CAPBM) is a cornerstone of community development and support, dedicated to fostering independence and resilience in families and individuals. Our programs serve as vital resources to empower families, prepare children for future success, and enrich the lives of those in our community.

About the role

As a Long Term Care Options Counselor, you’ll provide person-centered options counseling for people seeking long-term support and services for themselves or loved ones in a variety of settings, including the person’s home or other community spaces. Your role will directly contribute to a positive participant experience through the ADRC person-centered model.

Responsibilities

• Perform person-centered, comprehensive needs assessments, including mental, physical, functional, cultural, financial, environmental, and life goals, to determine appropriate referrals.
• Develop preliminary care planning and long-term care counseling.
• Conduct information gathering and provide limited follow-up based on consumer preferences.
• Provide long-term care counseling to select persons in hospitals, rehabilitation facilities, nursing homes, or in-home settings.
• Assist with providing periodic public education sessions.

Requirements

• Bachelor’s degree in a Human Service-related field preferred, or Associate’s degree with two additional years of relevant experience, or other related certifications (CHW License, SHIP certification, etc.) with three years of additional relevant experience.
• Experience working with older adults, adults with disabilities, and their caregivers required.
• Experience working with basic health insurance principles preferred.
• Ability to communicate effectively, summarize data, prepare reports, and make recommendations based on findings to achieve work objectives.
• Good interpersonal skills, openness and flexibility in working with diverse groups, and enthusiasm for working collaboratively and with a team.
• Knowledge of the principles and methods of person-centered counseling for older adults, adults with disabilities, and their caregivers, focusing on options counseling using public, private, and natural resources.
• Reliable transportation and a valid driver’s license are required, as some travel within the community may be necessary.

Benefits

Working at CAPBM means being part of a team passionate about making a difference. Our supportive, inclusive environment encourages professional growth and personal fulfillment. Employees are empowered to contribute their ideas and expertise to strengthen our programs and enhance the lives of the individuals and families we serve.

Pay

$22.36 per hour

Schedule

Full Time, Monday - Friday, 8:30 AM - 4:30 PM