Long Island & Queens Regional Ambassador
Hospital for Special Surgery · Long Island, ME · 3 wk ago
OTHR$83k–$126k/yrFull-time
Key Responsibilities
- Build and strengthen relationships with community physicians, schools, athletic programs, and local organizations to support referral growth and community engagement.
- Identify opportunities for informal collaborations and mutually beneficial partnerships that support the HSS mission.
- Cultivate trusted relationships that enable personal introductions between community physicians and HSS specialists.
- Prepare targeted messaging for visits based on practice needs, prior interactions, referral patterns, and market insights.
- Increase awareness of HSS regional locations, services, programs, and clinical advances.
- Use independent judgment to coordinate high-impact engagements - office visits, virtual meetings, educational events, and community activations.
Strategic Analysis & Market Intelligence
- Analyze internal referral data, demographics, and regional market research to identify key growth opportunities.
- Collect and interpret field intelligence to understand drivers of referral behavior and opportunities to improve access and relationships.
- Provide meaningful business insights to leadership and service line partners based on community conversations.
- Document detailed relationship histories, outreach activities, and market insights.
- Communicate the impact of outreach initiatives to internal stakeholders and leadership.
- Optimize outreach processes to better track, measure, and evaluate program effectiveness.
- Develop innovative collateral and educational materials to support outreach success.
Community Presence & Brand Growth
- Lead public relations, community education, and awareness campaigns to elevate the HSS brand.
- Arrange and participate in community events, school partnerships, sports collaborations, and health-focused initiatives that support regional strategy.
- Facilitate access to HSS for students, athletes, faculty, families, and community members in need of orthopedic care.
Qualifications
- Bachelor’s degree in nursing, healthcare administration, marketing, or related field.
- 5–7 years of clinical, sales, outreach, or healthcare marketing experience.
- Strong general medical knowledge, particularly related to orthopedic services and HSS programs.
- Exceptional interpersonal, communication, public speaking, and relationship-building skills.
- Excellent report writing, documentation, and organizational abilities.
- Proven ability to exercise independent judgment, manage strategic outreach, and work effectively in a field-based role.