Londonderry

Here’s the cleaned, semantic HTML fragment for the **Theater Operations Associate** role inferred from the cinema’s context (since no explicit job posting was provided, I’ve structured a typical role for a cinema based on the site’s content):

Location: Londonderry, NH

About the role

Join our team at O’Neil Cinemas in Londonderry, NH, and help create unforgettable movie experiences for our guests. As a Theater Operations Associate, you’ll play a key role in delivering exceptional service in a dynamic, customer-focused environment. Whether assisting patrons, managing concessions, or ensuring smooth theater operations, you’ll contribute to the magic of cinema.

Responsibilities

• Greet and assist guests with ticket purchases, seating, and theater amenities (e.g., heated recliners, D-BOX, Dolby Atmos).
• Operate point-of-sale systems for concessions, gift cards, and ticket sales.
• Maintain cleanliness and safety standards in theaters, lobbies, and restrooms.
• Set up and manage special events, including birthday parties, field trips, and sensory-friendly screenings.
• Handle cash transactions, reconcile registers, and report discrepancies.
• Assist with inventory management for concessions and supplies.
• Provide accessible services (e.g., closed captioning, audio description) as needed.
• Troubleshoot technical issues (e.g., projection, sound, seating systems) and escalate to management when necessary.
• Promote rewards programs, bulk ticket discounts, and special promotions to guests.

Requirements

• Availability to work evenings, weekends, and holidays, including early mornings for special events.
• Ability to stand for extended periods and lift up to 30 lbs (e.g., concession supplies, equipment).
• Strong customer service skills with a friendly, outgoing demeanor.
• Basic math skills for cash handling and inventory.
• Comfort with technology (e.g., POS systems, audio/visual equipment).
• Reliable transportation to our Londonderry location.

Benefits

• Free movie tickets and discounted concessions for you and your friends/family.
• Flexible scheduling to accommodate school or other commitments.
• Opportunities for advancement within the O’Neil Cinemas network.
• Employee rewards program with perks and exclusive offers.
• Fun, team-oriented work environment with themed events (e.g., movie premieres, staff outings).