Lolli and Pops Service Lead

About the role

Lolli & Pops is seeking a Service Lead/Keyholder to join their team. This position is part of the leadership team and plays a crucial role in driving store-level financial and operational results.

Responsibilities

• Help drive store-level financial and operational results by monitoring KPI targets and taking appropriate action to achieve store targets
• Keep your team focused on guest engagement, sampling, and sharing product knowledge
• Maximize the overall performance of the team through product knowledge education, coaching selling skills, and leading by example
• Assist in training, developing, and motivating team members
• Aid the Store Manager with paperwork, ordering, and inventory management
• Maintain visual and merchandising standards and ensure store cleanliness
• Ensure that all policies, procedures, and operational directives are enforced consistently and effectively by all team members
• Be a champion of Lolli & Pops inside and outside of the store

Requirements

• Must be able to lift up to 25 pounds

Qualifications

• Exceptional interpersonal skills: energized by working with people, both guests and your team
• A passion for meticulous quality: understands that strong organization creates a highly efficient team
• A bias towards action: able to lift and mobilize medium to large items up to 75 lbs. using appropriate safety techniques and do not hesitate to roll up your sleeves and do what it takes to get the job done
• The desire to be coached and mentored: sees potential in yourself and enjoys growing that potential
• An eye for detail: knows that the little things, be it cleanliness, the extra touch or a few decimals, can make all the difference
• The desire to problem solve: like finding problems and fixing them
• The ability to multitask: prioritizes and executes at many different tasks each day
• A positive attitude and fun-loving spirit: an optimist who freely embraces your inner child and enjoys having fun while you work
• Flexible availability: want to work at our busiest times and flex your availability to meet the needs of the business

Skills

• Exceptional interpersonal skills
• A passion for meticulous quality
• A bias towards action
• The desire to be coached and mentored
• An eye for detail
• The desire to problem solve
• The ability to multitask
• A positive attitude and fun-loving spirit
• Flexible availability

Benefits

• Opportunities for growth and development within the company
• Competitive pay range of $18.50 - $18.50 USD per hour
• Positive and supportive work environment
• Opportunity to work with a diverse and collaborative team
• Company values: Guest-icated, Collaborative, Agile, Authentic, and Betterment

Pay

• The Pay Range For This Role Is 18.50 - 18.50 USD per hour(Palm Springs)

Schedule

• Flexible availability to meet the needs of the business

Company Values

• Guest-icated: our guests are at the heart of everything we do
• Collaborative: we are a joyful mix of unique individuals working together
• Agile: we are flexible and open to change in order to be the best we can be
• Authentic: we honor what's real and authentic and give feedback from the heart
• Betterment: we have a never-ending drive to continuously improve

Equal Opportunity Employer

Lolli & Pops is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Lolli & Pops is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.