Lolli and Pops Assistance Manager

Ampersand Brands is a growing portfolio of beloved confectionery brands, including Hammond’s Candies, the iconic hand-crafted candy maker, and Lolli & Pops, a premium retail and gifting brand with a national presence. The company combines innovation, brand storytelling, and operational excellence to expand its reach and solidify its position as a leading player in the U.S. confections industry.

About the role

As a full-time Assistant Manager at Lolli & Pops, you are a key member of the leadership team. You will be scheduled 32 or more hours per week and will help drive store-level financial and operational results while ensuring every guest has a positive and inspiring experience. Our management team leaders are passionate, adaptable go-getters who care deeply about their team and community.

Responsibilities

• Monitor store key performance indicator (KPI) targets and take action to achieve them
• Keep the team focused on guest engagement, suggestive selling, sampling, and sharing product knowledge
• Maximize sales performance through coaching, product knowledge education, and leading by example
• Assist in hiring, training, developing, and motivating team members
• Support the Store Manager with daily operations, including ordering, inventory management, and team coaching
• Maintain visual and merchandising standards and ensure store cleanliness
• Enforce all policies, procedures, and operational directives consistently and effectively
• Be a champion of Lolli & Pops inside and outside the store

Requirements

• Ability to stand and walk for extended periods (up to 8+ hours per shift)
• Frequent reaching, bending, kneeling, and stooping
• Ability to lift, carry, and move up to 25 pounds regularly and occasionally up to 40 pounds (with or without accommodation)
• Ability to operate a point-of-sale system and handle small objects (e.g., candy, merchandise)
• Visual and auditory ability to manage the store environment and interact with guests and team members
• Effective communication skills in person, on the phone, and via digital tools

Skills

• Guest-icated: Guests are at the heart of everything we do
• Collaborative: A joyful mix of unique individuals working together
• Agile: Flexible and open to change to be the best we can be
• Authentic: Honor what's real and give feedback from the heart
• Betterment: A never-ending drive to continuously improve

Benefits

• Medical, dental, and vision benefits
• Paid time off
• Sweet discount on treats
• Optimistic culture and fast-paced work environment
• Opportunities for career growth, including first-time leadership roles

Pay

$14 USD per hour (Rosedale Mall location)