Logistics Support

About the Role

Headquartered in the Pacific Northwest, Wyld produces the best Cannabis edibles and beverages on the market using real fruit and natural flavors. As a Logistics Support team member, you are responsible for maintaining positive customer relations and play a key role in representing the Wyld brand. This front-facing role provides direct support to Wyld’s clients and customers, ensuring strong ties through timely product delivery, excellent customer service, relationship maintenance, and clear communication with the sales team. This role must be willing to work a flexible schedule.

Wyld’s core values drive our culture, business philosophy, and philanthropic efforts, serving as the cornerstone for all we do. Our team embraces challenges, tests boundaries, and is always ready for adventure. Wyld THC operates in AZ, CA, CO, IL, MA, MD, MI, MO, NJ, NM, NV, NY, OK, OH, OR, WA, and across all of Canada, with more launches on the horizon. Our CBD line is available nationwide.

Responsibilities

• Product Delivery and Payment Collection
  • Comply with traffic legislation and demonstrate safe driving habits
  • Conduct pre-trip vehicle inspections before loading product
  • Ensure safety and security during loading and unloading
  • Deliver orders following detailed route instructions in assigned state territory
  • Unload goods and review deliveries with clients to confirm product meets their needs
  • Accurately manage monetary transactions
• Brand Ambassador
  • Merchandising and relationship building while at accounts
  • Attend events, partnerships, and promotional opportunities to represent and promote Wyld
  • Educate customers, consumers, and budtenders about the brand and products
  • Lead budtender education sessions at dispensaries
  • Maintain in-depth knowledge of all Wyld products, pricing, and nuances
• Administrative and Operational Support
  • Execute administrative tasks including daily CRM reporting, mileage and expense reporting, and internal logs for vehicle and SWAG checkout
  • Assist Sales Account Managers by providing marketplace feedback, assessing industry trends, and communicating client needs
  • Maintain ongoing communication with Logistics Managers and log all feedback and daily tasks into the company CRM
  • Understand state-level regulations and internal policies to ensure proper field execution and communication
  • Support fulfillment and inventory activities such as picking, packing, labeling, staging outgoing orders, and bulk movement of goods
  • Perform additional tasks and duties as assigned based on business needs

Requirements

• 1+ year of delivery driving experience preferred
• Proficiency in Microsoft Office, data analysis, Google Apps, and Salesforce is a plus
• Strong attention to detail
• Active state-issued driver’s license and clean driving record
• Reliable personal vehicle for marketing events (mileage reimbursement provided at federal rate)
• Must be able to effectively communicate in English, both verbally and written
• Bilingual proficiency preferred
• Hours vary based on business needs
• Must obtain state-required Cannabis permits, licenses, and/or certifications
• ServSafe Food Handler’s Card preferred
• Willing to submit to a background check, including a motor vehicle report
• Must be 21 years of age or older (state regulation requirement)
• Possess basic mathematical skills: addition, subtraction, multiplication, and division
• Ability to drive in state territory using company or personal vehicle as needed
• Willingness to stay overnight for longer routes (lodging and meals covered by company)

Benefits

• Competitive hourly wage of $25.75 - $31.05
• 11 paid holidays
• 120 hours of PTO
• 401K retirement plan
• Fully paid health, dental, and vision insurance