Logistics Supervisor

About the role

Join our team as a Logistics Supervisor and play a key role in ensuring safe, efficient, and reliable transportation operations. This position is responsible for leading drivers and logistics team members, coordinating daily transportation activities, maintaining regulatory compliance, and delivering exceptional service to both internal and external customers.

Responsibilities

• Supervise daily transportation, dispatch, and logistics operations to ensure on-time delivery performance.
• Lead, coach, and develop drivers and team members while fostering a culture of safety, accountability, and teamwork.
• Monitor DOT compliance, driver performance, hours of service, and safety requirements.
• Plan work assignments, route coverage, staffing, and equipment utilization to meet operational demands.
• Communicate proactively with customers, drivers, and business partners to resolve issues and maintain service excellence.
• Conduct safety inspections, accident investigations, and corrective actions to reduce risk and support loss prevention efforts.
• Track and analyze operational metrics and KPIs to drive continuous improvement in service, productivity, and cost efficiency.
• Support after-hours operations and respond to transportation-related emergencies as needed.
• Identify training and development opportunities to enhance team performance, safety, and operational effectiveness.
• Ensure compliance with company policies, DOT regulations, and all applicable transportation laws.

Qualifications

• Proven leadership experience in transportation, logistics, distribution, or supply chain operations.
• Strong knowledge of DOT regulations, transportation safety, and compliance requirements.
• Excellent communication, problem-solving, and decision-making skills.
• Ability to lead in a fast-paced environment while managing multiple priorities.
• Experience utilizing Traffic Management Systems, Electronic Logging Device and Warehouse Management Systems required; Manhattan, Samsara and E2open a plus.

Skills

• A commitment to safety and operational excellence.
• Strong leadership and employee development skills.
• A customer-focused mindset with the ability to build positive working relationships.
• The ability to adapt quickly and effectively manage changing business needs.

Benefits

• Semi-Monthly Pay
• Incentive opportunities, based on role/grade level (average payout 122% of target)
• 18 days of vacation immediately available (prorated first year) and up to 9 paid holidays depending on month of hire
• Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term and long-term disability) & life insurance for you and dependents
• Generous 401(k) retirement savings plan with fully vested matching contribution for first year plus quarterly and annual discretionary contributions (average 10% of total eligible compensation over past 5 years)
• Ace invests in employee development: on-site classes, facilitator-led courses, tuition assistance, performance management beyond annual review
• Employee discounts on Ace merchandise, travel, fitness, computers and more
• Employee Assistance Program (EAP) – free visits to therapists and lawyers, guidance on financial matters, elder and childcare, assistance with tickets to entertainment events
• Birth/Adoption bonding paid time off
• Adoption cost reimbursement
• Identity theft protection

Pay

$70,000–$85,000 per year