Logistics Supervisor (1st Shift)

Position Summary

Shift Hours: Monday–Friday, 6:00 AM – 3:30 PM

The Logistics Supervisor serves as a liaison between the GE Warehouse Leadership and the GE operation. The position is responsible for leading operational and/or support departments including all aspects of shipping and receiving, scheduling, inventory management, and quality management. The Logistics Supervisor upholds all QMP’s and work instructions, instills and maintains good relationships and working conditions with all Crescent People and Customers, and ensures that all Crescent People consistently produce acceptable productivity, quality, and safety results. This role requires the oversight and purchasing of shipping materials, office supplies, and department needs. Assures compliance with OSHA, MSDS, ASI, ISO, and SQF regulations. Ensures that payroll is processed correctly and all times for direct reports are captured accurately in time management and payroll systems. Champions lean and continuous improvement strategies including Leader Standard Work, Value Stream Mapping, and process improvements. As a key leader, the operations lead supports the Business in operating as outlined in the Crescent Way and 3P’s: Purpose, Process, People, while building on our Culture of: Doing It Right, Doing It Safe, Doing It Well.

Safety

• Read and understand the Crescent Safety Playbook – Doing It Safe
• Ensure a safe and well‑maintained work environment and conditions throughout all workspaces, facility, and surrounding areas
• Actively participate in Safety Committee activities and initiatives; champion and engage all staff and employees in cultivating and promoting a Safety‑First Culture
• Continually seek out and remove all forms of risk

People

• Read and understand the Crescent Way
• Evaluate candidates and select the best cultural and competent fits using STAR (Select, Train, Assess, and Recognize)
• Act as a liaison to shipping/warehouse associates and leads, ensuring all order and work requirements are successfully communicated and maintaining an open line of communication with the customer
• Work closely and harmoniously with fellow team members and members of management
• Maintain a good working relationship with customers by responding to all inquiries/complaints, shipments, inventory counts, etc., in a courteous and efficient manner
• Positively contribute to a team environment by fostering a culture of respect, clear and concise communication, humility, and SCARF (Status, Certainty, Autonomy, Relatedness, Fairness)
• Ensure all customer touch points and communications are positive

Productivity

• Understand and implement Crescent policies and procedures
• Utilize cross‑training to progress Crescent People and self
• Maintain productivity standards as dictated by department KPIs and goals
• Maintain a good knowledge of all Crescent supplies, always maintaining proper stock levels
• Maintain a monthly performance log for all Crescent Team Members
• Use Microsoft Office applications to communicate daily tasks, KPIs, conduct daily business, and all other key reporting indicators
• Maximize site capacity and output capability through the planning and scheduling of all resources
• Assess/verify the ongoing need for resources

Continuous Improvement

• Work with other departments and utilize tools and resources to drive a lean culture
• Lead projects to eliminate waste and defects within the department
• Validate the use and continuous improvement of all production and operational processes

Quality

• Execute quality management of material through controlling customer hardware and proper execution of QEMs
• Ensure proper documentation is kept and maintained of processes and procedures including job aids, work instructions, and non‑conformance documents
• Utilize account tools and ERP system to act quickly and execute QEM management in a timely manner
• Assist