Logistics Specialist (ICE Transport)

About the role

The Logistics Specialist (LS) supports 24/7 operations and performs operational, logistical support, and administrative tasks required to support ground and air transportation. The LS works in conjunction with field staff and site leadership, Command Center, corporate logistics department, and stakeholders to coordinate the safe transport of minors and/or families and staff. He/she manages daily operations for inventory, supplies, distribution, facilities, and transportation for the site assigned.

Responsibilities

• Fulfills company and contract policies, procedures, and guidance.
• Prepares, reviews, and coordinates the documentation, personal property and special accommodations required for transportation of all minors and ensures all paperwork is provided for proper transport for reunification or transfer to shelter.
• Aids in the transfer of custody and property for small and/or large groups.
• Keeps in constant communication with transport teams assuming custody of minors and/or family units, to include checking status of vehicles in route.
• Informs Command Center and Site leadership of any transport cancellations.
• Inventories, orders, and delivers meals, supplies, electronics, and/or clothing; prepares backpacks with essentials including tablet and mobile phone for trips.
• Drives passengers to and from client sites and/or airports.
• Installs/removes child car and booster seats based on age and height/weight, as required.
• Observes and assists with UC and/or family unit orientation, answers questions, and describes the transport process.
• Aids in charter flights/buses preparations, to include reviewing documentation, inspecting bathrooms for cleanliness to ensure high standard of quality, and driving to flightline.
• Cleans vehicles, sanitizes interiors, and ensures they are fueled and ready for ground trips. Checks vehicles for contraband and ensure coolers and emergency kits are in vehicles.
• Updates information in the company’s database systems (e.g., Canvas, Verizon Connect, Pantry, fleet system, etc.) and prepares transportation, equipment, inventory, and meal reports as well as Ad Hoc reports as required.
• Aids in tracking, and monitoring logistics specific training (e.g., DOT, inventory, fleet, facilities, etc.) and assists with logistics projects as needed.
• Aids management staff with cost benefit estimates as directed by supervisor.
• Maintains DOT compliance, camera surveillance and GPS tracking, driver IDs (e.g., key fobs), and Hours of Service information for compliance purposes and elevates concerns to supervisor and Site Manager.
• Executes the company’s Fleet Management program, including Preventive Maintenance (PM), mileage tracking, registration, tolls, inspections, logs, etc., as required.
• Monitors and reports inventory and supplies; coordinates with Logistics Supervisor and Site Manager on shortages.
• Executes the facility management program, and reports any site repairs and building wear and tear to Logistics Supervisor and Site Manager.
• Participates in logistics synchronization meetings as requested.
• Performs other duties as assigned.

Requirements

• Possess an associate degree in an appropriate discipline from an accredited college (a high school diploma with two or more years of relevant experience may be substituted for an associate degree).
• Have at least two years of documented experience in a field related to security, law, social work, detention, corrections, or similar occupational area; certification, licensure, and credentials applicable to the professional accreditation of the position (a minimum of four years of experience is required when a high school diploma with two or more years of relevant experience is substituted for an associate degree).
• Two or more years’ experience in business, logistics, transportation, supply chain or a related field.
• Demonstrate basic knowledge of vehicle maintenance (e.g., PM, inspections, safety checks, etc.,) as well as warehouse and inventory procedures (e.g., FIFO concept).
• Excellent communication skills, both verbal and written, and interpersonal skills to effectively interact with employees and with clients.
• Bilingual in English and Spanish required.
• Ability to take technical direction and feedback from various sources.
• Committed to providing outstanding customer service and representation of MVM in a professional manner.
• Requires the ability to prioritize work, meet stringent deadlines, balance multiple tasks and work in a team environment.
• Strong attention to detail.
• Ability to pass a Government Security Background Investigation, including a favorable credit check, no criminal record, and no prior drug use.
• Work a flexible schedule, including nights, weekends, and graveyard shifts.
• Requires the ability to pass or present specific requirements (e.g., DOT exam, vaccinations, CPR, flu shot).
• Valid US passport book required or proof of being in the process of obtaining one, depending on the program.
• US Citizenship.
• Physical Requirements/Working Conditions: Standing/Walking/Mobility: Must have the mobility to attend meetings with other managers and employees. Climbing/Stooping/Kneeling: 0% - 10% of the time. Lifting/Pulling/Pushing: 0% - 10% of the time, must be able to lift up to 40 lbs. Fine Motor Skills/Dexterity: Must be able to write, type and use a telephone system 100% of the time. Sitting: Sitting for prolonged and extended periods of time.

Qualifications

• Minimum of 2 years of experience in a field related to security, law, social work, detention, corrections, or similar occupational area.
• Associate degree in an appropriate discipline from an accredited college or equivalent combination of education and experience.
• Experience in business, logistics, transportation, supply chain or a related field.
• Basic knowledge of vehicle maintenance and warehouse/inventory procedures.
• Excellent communication skills, both verbal and written, and interpersonal skills.
• Bilingual in English and Spanish.
• Ability to take technical direction and feedback from various sources.
• Committed to providing outstanding customer service and representing MVM in a professional manner.
• Ability to prioritize work, meet stringent deadlines, balance multiple tasks and work in a team environment.
• Strong attention to detail.
• Ability to pass a Government Security Background Investigation, including a favorable credit check, no criminal record, and no prior drug use.
• Valid US passport book required or proof of being in the process of obtaining one, depending on the program.
• US Citizenship.
• Physical Requirements/Working Conditions: Standing/Walking/Mobility: Must have the mobility to attend meetings with other managers and employees. Climbing/Stooping/Kneeling: 0% - 10% of the time. Lifting/Pulling/Pushing: 0% - 10% of the time, must be able to lift up to 40 lbs. Fine Motor Skills/Dexterity: Must be able to write, type and use a telephone system 100% of the time. Sitting: Sitting for prolonged and extended periods of time.

Skills

• Excellent communication skills, both verbal and written, and interpersonal skills.
• Bilingual in English and Spanish.
• Ability to take technical direction and feedback from various sources.
• Committed to providing outstanding customer service and representing MVM in a professional manner.
• Ability to prioritize work, meet stringent deadlines, balance multiple tasks and work in a team environment.
• Strong attention to detail.
• Ability to pass a Government Security Background Investigation, including a favorable credit check, no criminal record, and no prior drug use.
• Valid US passport book required or proof of being in the process of obtaining one, depending on the program.
• US Citizenship.
• Physical Requirements/Working Conditions: Standing/Walking/Mobility: Must have the mobility to attend meetings with other managers and employees. Climbing/Stooping/Kneeling: 0% - 10% of the time. Lifting/Pulling/Pushing: 0% - 10% of the time, must be able to lift up to 40 lbs. Fine Motor Skills/Dexterity: Must be able to write, type and use a telephone system 100% of the time. Sitting: Sitting for prolonged and extended periods of time.

Benefits

This position is mission critical and essential to the ongoing operations and requires a flexible schedule to support a 24/7/365-day operation.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

This position is mission critical and essential to the ongoing operations and requires a flexible schedule to support a 24/7/365-day operation.