Logistics Specialist - Export Documentation

Looking for a career opportunity but have no experience? At MSC USA, we are looking for candidates that would like to challenge themselves in the world of logistics. We offer a diverse environment, and it is important for us to continue to bring professionals with different backgrounds and experiences. Together, we will continue to grow while connecting the world around us. It is a big world, and it takes expertise, ingenuity, hard work, and dedication to keep it moving. You will learn what it takes to move a shipment from point A to point B while gaining immeasurable industry knowledge with the largest shipping line in the world!

About the role

Provides deadlines for the manifest to all internal departments daily to ensure completion of the manifest files. Ensures that all vessel manifests are transmitted overseas and that MSC complies with all foreign customs’ regulations and deadlines when transmitting the manifests overseas. Acts as the main contact for MSC USA with other agencies and MSC Geneva for all manifest files. Assists colleagues with DTX or manifest questions regarding errors and transmission of files.

This role requires working on-site in the office for five days a week, from Monday to Friday. There is no option for fully remote or hybrid work in this role, unless required off-site duties are being performed. The office is located at: 3445 N. Causeway Blvd, Suite 400, Metairie, LA 70002.

Responsibilities

• Works as a liaison between MSC Geneva, overseas MSC Agencies, Export Documentation, and other nationwide departments.
• Provides accurate deadlines for manifests to be sent to Export documentation and TMS teams.
• Transmits the manifests overseas to comply with overseas’ customs deadlines.
• Troubleshoots errors in manifests and manifest corrections.
• Updates all sail dates for vessels to ensure correct shipped on board date is listed on the contract of carriage.
• Performs other duties as required.

Requirements

• Bachelor’s degree preferred or equivalent experience
• English: advanced
• Strong attention to details
• Organized, efficient, and able to manage time effectively
• Strong customer service mindset, focused, and responsive
• Ability to work under tight deadlines
• Great team player
• Knowledge of MS Excel with the ability to learn new software

Preferred Qualifications

• Prior experience in supply chain, transportation, shipping, logistics, freight forwarding, customer service, etc.

Benefits

• Health Insurance
• Dental & Vision Insurance
• Life Insurance: one-time annual salary
• Long Term Disability Insurance
• Paid Pregnancy Disability Leave
• Paid Time Off & Sick Leave
• Business Travel Insurance
• Flexible Spending Accounts (Health, Dependent Care, Transit/Parking)
• Supplemental Life, Disability, Accident, Critical Illness and Hospital Indemnity Plans
• Short Term Disability Insurance (effective day one)
• 401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match
• Wellness Program initiatives/Free MSC Partner Subscriptions with Calm and Journey
• Partner Discount Programs with Apple, Dell, Nissan, Whirlpool, AT&T, Pets Best and others

About the Company

Mediterranean Shipping Company (MSC), headquartered in Geneva, Switzerland, is a global leader in transportation and logistics, privately owned and founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines, MSC has 675 offices across 155 countries worldwide, with the MSC Group employing over 200,000 people. The company has evolved from a one vessel operation into a globally respected business with a fleet of 800 vessels that provides timely delivery of goods and services to customers of all industries and sizes. With access to an integrated network of road, rail, air, and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge. MSC’s shipping line sails on 300 trade routes and calls at 520 ports, carrying some 22.5 million TEU (twenty-foot equivalent units) annually.