Logistics Specialist

Main Responsibilities

• Supervisory Responsibilities: No supervisory responsibilities for this Position.
• Follow all applicable SOP’s and QWI’s, and GMP principles always.
• Ensure efficient and cost-effective movement of goods and services, optimizing logistics processes and minimizing transportation cost.
• Track shipments and update status, providing real-time visibility and ensuring accurate and timely delivery.
• Develop relationships with carriers, negotiating rates and contracts to secure reliable and cost-effective transportation services.
• Resolve customer service issues related to delivery, addressing concerns and providing solutions.
• Ensure compliance with all applicable regulations, stay updated on industry standards, and maintain proper documentation.
• Develop and implement strategies to improve the supply chain, identifying opportunities for process optimization and cost reduction.
• Work collaboratively with other SHL Pharma departments to ensure timely delivery of goods, promoting cross-functional communication alignment.
• Ensure that unique client shipment documentation and requirements are accurate and completed in a timely manner before shipments are scheduled for pick-up.
• Escalate any issues that may affect the delivery of the inbound/outbound shipments process with the corresponding SHL Pharma department.
• Monitor and report on logistics performance, analyzing key metrics and identifying opportunities for improvement.
• Report any transportation product damages to warehouse manager/supervisor and opens a damage in transit product claims with involved transportation company.
• Identify incoming shipments with corresponding SAP label, and updates product status in SAP system.
• Perform other related duties as assigned.

Skills And Qualification

• A high school diploma or equivalent college degree preferred.
• Previous knowledge-training of GMP’s good manufacturing practices, GDP’S good documentation practices preferred, but not required.
• Knowledge of logistics concepts in a pharmaceutical distribution environment for both domestic and international markets.
• Adaptable to embrace changes and effectively adjusting strategies and approaches in response to changing SHL Pharma logistics evolution.
• Advanced knowledge of MS Word, MS Excel, MS Outlook, experience of ERP systems SAP preferred.
• Experience in an FDA-regulated business, preferably at least 2 years’ experience in a pharmaceutical temperature-controlled logistics environment.
• Excellent interpersonal and communication skills, fostering effective collaboration and building relationships with internal and external stakeholders.
• Strong analytical and problem-solving skills and solid understanding of relevant regulations.
• Strong attention to detail and excellent organization to promote an effective logistics process.