Logistics Specialist

About the role

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 13,000 people around the world and serves customers in more than 100 countries. The company had 2025 revenue of approximately $8.8 billion and is headquartered in Kingsport, Tennessee, USA. The Logistics Specialist, to be based in Kingsport, TN, is responsible for ensuring that all shipments are processed timely and accurately and delivered in a way that exceeds our customer expectations. This role to be placed in the rail operations team with potential to be moved to support other modes as needed. He/she will utilize SAP systems to plan, tender, and monitor that all shipments are correct and processed in a timely manner from plant and warehouse locations. He/she will utilize knowledge of systems and experience to investigate operational problems and to ensure that the operational activities are provided to internal and external customers in a reliable, timely and effective manner. The employee’s commitment to work safely and with integrity in all daily activities is essential.

Responsibilities

• Partner with Supply Chain to evaluate customer order priority and optimize capacity and equipment allocation accordingly.
• Provides expertise on functional and cross functional teams, special projects, etc.
• Develop capabilities and knowledge of procedures to work directly with functional groups to obtain resolution.
• Identify, support, or implement process design/modifications identified as result of audits, Lean, six-Sigma, digitization ideation, or other initiatives.
• Improve transport planning effectiveness via development and/or enhancement of planning models, processes, and tools.
• Share Best Practices with planning community.
• Lead or serve as Logistics Representative on cross functional teams or S &OP.
• Provide back-up for other planning/specialists positions; actively participate in training and sharing knowledge with others.
• Develop and maintain in-depth knowledge of key customers, suppliers, and products in area of responsibility.
• Proactively monitors carrier tender acceptance and routing guide usage identifying trends and service improvement opportunities.
• Provide feedback regarding carrier performance at meeting requested shipping dates.
• Provides in-depth analysis of delivery reliability data and monitors for on-going systemic issues