Jobs · Customer Service · California

Logistics Specialist

Bayside Solutions · Santa Clara, CA · Yesterday
On-siteCustomer Service$23.75–$28.75/hrContract

Duties and Responsibilities

  • Process inbound and outbound inventory transactions in a timely and accurate manner.
  • Prioritize the daily workload to minimize the impact of external constraints, such as carrier pick-up times.
  • Work directly with the sales team to maintain the accuracy of field inventory records.
  • Have strong relationship-building skills to integrate into a diverse sales organization.
  • Ensure data integrity in the ERP system and manage orders consistently with Sales priorities, communicating order status.

Requirements and Qualifications

  • High School Diploma
  • ERP experience desired
  • Computer Skills: Microsoft Office Suite, ERP, preferably QAD
  • Knowledge and familiarity of applicable regulations/standards (e.g., ISO 13485, FDA 21 CFR 820, EU MDR 2017/745, ISO 14971) as required to perform the job function
  • Excellent written and verbal communication skills
  • Excellent personnel management and time management, as well as the ability to perform duties with minimal staff and administrative support
  • Take initiative, meet deadlines, and work with minimal supervision
  • Handle a multi-task job and appropriately prioritize
  • Interpret and apply policies and procedures appropriately
  • The ability to demonstrate a thorough understanding of transactional accounting flows in an ERP environment, including receipts, inventory, adjustments, revenue, and COGS
  • Medical device industry experience is strongly preferred

Desired Skills and Experience

  • Order-to-Cash, Order Processing, Shipping and Receiving, Inventory Control, Field Inventory Management, Logistics Operations, QAD ERP, ERP Transaction Processing, Inventory Transactions, Data Integrity, Sales Order Management, Customer Service, Microsoft Office
  • Transactional Accounting, Receipts, Inventory Adjustments, Revenue Recognition, Cost of Goods Sold (COGS)
  • Medical Device Regulations, FDA 21 CFR Part 820, ISO 13485, ISO 14971, EU MDR 2017/745
  • Quality Compliance, Regulatory Compliance, Workload Prioritization, Time Management, Cross-Functional Collaboration, Sales Support, Written and Verbal Communication, Policy and Procedure Interpretation, Multitasking

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