Logistics Software Consultant I

About the role

The Logistics Software Consultant I plays a crucial role in the KNAPP Group, a global leader in warehouse automation solutions. This position involves detailed preparation of solution concepts, creation of control engineering solutions, and various documentation tasks.

Responsibilities

• Responsible for clear customer communication and clarification of details
• Create interface document
• Create specification sheet
• Create internal documents for project-executing departments
• Create test plans (factory tests, internal and customer-specific acceptance tests)
• Coordinate and participate in planning meetings (with mechanical engineer, hardware engineer, electrics engineer)
• Support project-implementing departments (Planning, Development, Commissioning, etc.)
• Continuous updating of customer specific SW-documents during order execution; Integration of change requests
• Supports Project Management project initiatives and timelines
• Communicates deviations from the original scope of supply to project stakeholders
• Coordinates customer projects with software suppliers
• Obtaining information from Project Management, Product Management, Project Planning, Software Development, Sales, Affiliates and all KNAPP employees involved in the order execution
• Independent agreement of the information technology solution with the customer (host protocol and requirement specification document) in coordination with project management and project planning
• Acceptance and assessment of factory test and internal acceptance tests
• Creating development requests
• Offering support and guidance to new employees during the early employment period (Mentoring)
• Willingness and ability to improve skills and to learn new things to remain current and innovative in skill set

Essential Functions and Responsibilities

• Reliability and ability to work under pressure
• Able to complete tasks in high quality and in time, also in stressful situations
• Ensure performance targets are consistently met and commitments are kept
• Able to focus on goals when blockers arise
• Positive and confident attitude towards the company and the role responsibilities within the team
• Able to take criticism and use it in a constructive way
• Able to manage conflicts and work with stakeholders to resolve challenges collaboratively
• Recognize, troubleshoot and in the end resolve system failures and problems

Qualifications

• Engineering degree (Information Technology, Logistics), or equivalent work experience
• Beginner level of understanding of system components of KNAPP-Group (function, software, hardware)
• Beginner level of understanding of complex processes in the workflow of our customers
• Beginner level of understanding of requirements for integration of the KNAPP system into the customer environment
• Ability to plan and hold meetings (with planning team and with customers)
• Beginner level of computer skills (MS Office, KNAPP-internal tools)
• Language skills (English mandatory, another language beneficial)

Skills

• Strong communication and problem-solving skills
• Excellent organizational and time management skills
• Ability to work independently and as part of a team
• Proficiency in MS Office and KNAPP-internal tools
• Ability to adapt to new technologies and processes

Benefits

• 2 remote days per week
• Half day Fridays
• Beautiful new, state-of-the-art office complex in Kennesaw, GA
• Industry competitive compensation
• Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
• 401k with a very generous employer match and no vesting!
• Paid vacation & holidays
• Profit Sharing
• Paid parental leave
• Subsidized daycare
• Tuition reimbursement
• Pet insurance
• Subsidized food delivery
• Monthly celebrations
• Quarterly employee events
• Corporate Social Responsibility including recycling, sustainability and volunteering

Pay

Industry competitive compensation with great benefits and a very generous 401k match.

Schedule

Flexible working hours based on the project, including night shifts or weekends.