Logistics Shift Supervisor

About the role

This is a unique opportunity to build a team of daily operators that establish the rhythm of business that enables us to serve matcha to a billion people. We are hiring a Logistics Shift Supervisor to lead the day-to-day preparation and deployment of our fleet of beverage carts throughout the greater Seattle area.

This is a leadership role for Vale’s team of drivers, cart technicians, and logistics staff. This role is in-person, with the team, and deeply connected to our daily operations.

Key Responsibilities

• Supervise and lead drivers and coordinators during assigned shifts.
• Cookout daily routes, deliveries, equipment deployment, drop-offs, pickups, and service schedules.
• Maintain driver performance, attendance, productivity, and customer service.
• Assign work orders and prioritize maintenance and repair activities for beverage carts and related equipment.
• Conduct pre-shift meetings to communicate daily objectives, safety expectations, and operational updates.
• Ensure all beverage carts are stocked, cleaned, sanitized, charged and operational before deployment.
• Verify beverage carts are deployed in compliance with local health department regulations, food safety requirements, and company operating procedures.
• Monitor vehicle and equipment inspections, preventive maintenance, and repair documentation.
• Respond quickly to field emergencies, equipment failures, route disruptions, and customer concerns.

Qualifications (Must-Have)

• Reliable, detail-oriented, and comfortable managing hourly employees in a daily two-shift cadence.
• 3+ years of experience leading and managing hourly employees.
• 3+ years working in a shift-based operation with two or more daily shifts.
• 3+ years of experience managing schedules and logistics for people and equipment.
• Strong problem-solving skills and ability to troubleshoot issues on the spot.
• Friendly and approachable demeanor with good communication skills.
• Able to follow processes and maintain consistency in daily operations.
• Comfortable with light technical tasks and learning new systems/tools.
• Able to lift 50 lbs and be on your feet for extended periods.
• Valid drivers license and acceptable driving record.

Nice-to-Have

• 1+ years of experience in food & beverage, retail, or hospitality environments.
• Experience working with equipment, kiosks, or light technical systems.
• Familiarity with inventory management or restocking processes.
• Interest in robotics, automation, or consumer technology.
• Startup experience or comfort working in fast-changing environments.

Schedule

Wednesday - Sunday

Benefits

• Medical, vision, and dental insurance
• Company equity and performance
• ORCA Card
• Joining a fun start up in Seattle

Transitioning Staff Non-Commissioned Officers (SNCOs) and veterans are highly encouraged to apply.