Logistics Sales Executive - Nights - Fort Worth

About the Position

• Negotiate competitive market rates with potential carriers.
• Properly vet all tendered carriers in alignment with ITS best-in-class standards.
• Cover/Recover broken-down shipments.
• Cover spot market (Adhoc) shipments awarded during night shift.
• Cover open contracted loads as assigned by Strategic Account Manager and Night Area Manager.
• Aid in high-level issue resolution escalated from Night Operations Representatives.
• Track and trace current shipments in the ITS network.
• Maintain relationships with drivers and provide support as needed.
• Produce timely and accurate communication to all customers within the assigned network.
• Work efficiently and ensure accuracy of all work.
• Utilize technology to properly track orders for on-time delivery.
• Ensure loads are on time and track and trace updates are sent per the required cadence.
• Update delivery windows in Transportation Management Systems (TMS) to reflect actual changes in delivery times due to diversions or cancellations.
• Escalate concerns, delays, loss failures, loss of revenue, and other issues with shipments to the appropriate chain of command.

Requirements

• A minimum of one year experience in the transportation industry is preferred but not required.
• Proficient communication skills, including professional business writing, verbal communication, and documentation in TMS.
• Excellent interpersonal and relationship-building skills.
• High-level “grit” with the ability to persevere and manage issues successfully in high-stress situations.
• Proficient in Microsoft Office Suite (Word and Excel).

Schedule

7:30pm-5:30am - subject to change

*Required day-shift training for 6 weeks*