Logistics Router

About the role

The Distribution Router is responsible for scheduling and dispatching drivers for conveyance of products via radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Responsibilities

• Responsible for all Customer Service delivery and route set-up but not limited to Roadnet, and Mobile Cast software systems
• Responsible for all other maintenance required for the efficient operation of software systems (e.g., Roadnet, Mobile Cast)
• Works with branch driver supervisors to coordinate large special orders and to equalize the loads and stops on the route trucks
• Works with Customer Service and Corporate information systems for nightly billing and end-of-day reports
• Provides loading information to night supervisors as required
• Routes/dispatches an average of 17+ truck routes on a daily basis
• Coeordinates driver's routes according to customer requests, geographic considerations, and in compliance with Department of Transportation (DOT) regulations and company policies
• Notifies drivers and warehouse supervision and/or management of schedules and assignments
• Operates an automated routing computer system (e.g., RoadNet) and tracks schedules, changes in assignments/routes, and maintains follow-up information
• Tracks and inputs driver mileage and hours within the recordkeeping system
• PARTNER WITH THE SALES FORCE AND CUSTOMER ASSISTANCE TO RESOLVE SHIPPING/DISPATCH DISCREPANCIES OR CONCERNS REGARDING PRODUCT ARRIVAL STATUS
• Makes on-demand decisions to resolve issues efficiently with the least disruption to the dispatched route and customer
• Performs other related duties as assigned

Qualifications

• High school diploma or equivalency plus 1 years of experience
• Experience working in Routing/Dispatch department
• Knowledge with local metropolitan area and extensive understanding of local market's geography
• Must be at least 21 years of age

Physical Demands

• Significant time walking, bending, reaching, standing, squatting, and stooping
• Frequent lifting, lowering, pushing, carrying, or pulling up to 48 pounds
• Sitting and operating machinery such as a forklift, pallet jacks, and battery change stations
• Repetitive motions, working at varying heights, and exposure to warehouse environmental conditions
• Extended hours, overtime, weekends, and peak-season schedules may be required