Logistics Quality Auditor

About the role

As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. The Quality Auditor – KN HealthChain is an operations-floor–based role responsible for performing real-time quality oversight within daily warehouse activities. This position supports GxP/GDP compliance, training, documentation accuracy, and continuous improvement directly on the warehouse floor.

Responsibilities

• Observe and audit the movement of all incoming and outgoing goods within warehouse operations.
• Perform real-time inbound and outbound shipment audits including receiving, picking, packing, labeling, cold chain handling, and shipping.
• Identify damaged goods, improper storage conditions, or deviations from SOPs.
• Conduct order accuracy audits and verify customer-specific requirements.
• Ensure Good Documentation Practices (GDP) across the facility.
• Maintain calibration logs, temperature control records, and equipment documentation.
• Track, organize, and process GxP training records; maintain training matrices.
• Coordinate new-hire orientation and recurrent training with Operations and Quality leadership.
• Support retraining activities connected to CAPA/Quality Event completion.
• Conduct internal process and system audits per KN HealthChain requirements.
• Document audit observations and present findings to management.
• Support root cause analysis and corrective/preventive action (CAPA/Quality Event) efforts.
• Assist with customer audits, internal assessments, and regulatory inspections.
• Promote continuous improvement activities including 5S and workflow enhancements.
• Provide floor-level quality guidance and compliance support.
• Lift up to 50 lbs as needed for warehouse audit activities.

Requirements

• 2–5 years of warehouse experience, preferably in pharmaceutical or healthcare distribution.
• Knowledge of GxP/GDP standards.
• Strong attention to detail and ability to identify process deviations.
• Effective written and verbal communication.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office, WMS systems, and RF scanners.

Preferred Qualifications

• Internal auditor certification (ISO 9001, ISO 13485).
• Experience in temperature-controlled/cold-chain logistics.
• Lean Six Sigma Yellow Belt or higher.
• Experience with KN Systems and HealthChain requirements.

Key Competencies

• Integrity & Compliance Mindset
• Critical Thinking
• Strong Floor Presence & Communication
• Process Orientation
• Ownership & Accountability
• Continuous Improvement Mindset

Benefits

• Medical and dental benefits packages.
• Employee discounts.
• Tuition reimbursement.
• Excellent training programs.
• Fun and interesting global work environment.

Pay

$19.00 per hour, paid weekly.

Schedule

Monday - Friday, 8:00am - 4:30pm, with occasional Saturdays.