Logistics & Master Data Specialist

Hi-Altitude Brands | Health & Wellness | Remote (PST/MST Based) About Hi-Altitude Brands Hi-Altitude Brands, through our flagship brand, Stonehenge Health, is a fast-growing direct-to-consumer supplement company on a mission to help people live healthier, more vibrant lives. We develop premium, science-backed formulations featuring clinically studied branded ingredients that set us apart from competitors. Our products are sold through our website, Amazon, and Walmart, reaching hundreds of thousands of customers nationwide. We are a fully remote team that values autonomy, ownership, and results. We move fast, test constantly, and hold ourselves to high standards. If you thrive in environments where your work has a direct, measurable impact, you will fit right in. Position Overview We're looking for a Logistics & Master Data Specialist to join the Hi-Altitude team and play a key role in keeping our products, inventory, and operational data moving accurately and efficiently. In this role, you'll oversee logistics coordination across our suppliers, freight partners, and 3PL, while owning the accuracy and integrity of the item, product, and vendor data that supports our inventory, fulfillment, costing, and reporting. You'll help ensure products are set up correctly across our systems, shipments arrive on schedule, inventory stays accurate, and our data is ready to support the company as we scale. This is a hands-on role for someone who enjoys bringing structure, accuracy, and organization to complex operations. You'll work cross-functionally with Supply Chain, Product Development, Finance, and Systems, and report directly to the Director of Operations & Supply Chain. Responsibilities Logistics & Fulfillment: Coordinate transportation, receiving, and fulfillment activities across suppliers, freight partners, and our 3PLMonitor domestic and international shipments to ensure products, packaging, and components arrive accurately and on schedulePartner with Supply Chain and our 3PL to support timely fulfillment across DTC and B2B channelsReview receipts and inventory movements against purchase orders and invoices, identifying and resolving discrepancies such as short shipments, overages, or receiving errorsMonitor transportation and fulfillment costs, landed costs, and carrier performance to identify opportunities for greater efficiencyHelp maintain strong service levels with 3PL and logistics partners and support ongoing performance reviews Master Data & Systems: Own the creation, maintenance, and accuracy of item, product, and vendor master data across our ERP and warehouse systemsMaintain SKUs, UPCs/GTINs, bills of materials (BOMs), kits, assemblies, dimensions, weights, costs, and packaging attributesEstablish and maintain data standards, naming conventions, and processes that keep information consistent and reliable across systemsManage new item setup, product changes, and deactivations from intake through validation and implementationIdentify and resolve data discrepancies, duplicate records, incorrect mappings, and other issues that can impact inventory, fulfillment, costing, or reportingPartner with Product Development, Supply Chain, Finance, and Systems to ensure new products and packaging are set up accurately and on timeSupport the company's ERP transition, including data cleanup, mapping, validation, and migration of item and BOM dataDevelop simple audits, reports, and processes that help proactively identify and prevent data quality issues Inventory & Operational Support: Support inventory accuracy through reconciliation and investigation of discrepancies across our warehouse and systemsPartner with Supply Chain to maintain accurate purchase order, receiving, and inventory recordsMonitor 3PL inventory levels and support the replenishment of packaging and other operational materialsReview 3PL invoices and operational charges for accuracy and alignment with agreed-upon services and budgetsInvestigate operational issues such as Amazon FBA chargebacks and work cross-functionally to resolve them Process Improvement: Identify opportunities to improve the accuracy, efficiency, and scalability of logistics and data processesDocument and improve SOPs, workflows, and controls to create consistent and repeatable processesUse operational and performance data to identify trends, solve problems, and improve how we work What Success Looks Like In your first six months, you'll help establish a strong operational foundation by: Ensuring item, product, and vendor data is accurate and consistent across our ERP, WMS, and 3PL systemsEstablishing clear standards and processes for creating and maintaining master dataImproving the accuracy and timeliness of shipping, receiving, fulfillment, and inventory processesCleaning up duplicate, incomplete, or mismatched records and putting recurring checks in place to maintain data qualityPreparing master data for the company's ERP transition, including validated item, BOM, and assembly structuresEstablishing clear visibility into 3PL performance, transportation costs, and operational discrepancies Requirements 2-4 years of experience in logistics, fulfillment, warehouse, inventory, or supply chain operations1-2 years of hands-on experience managing master data within an ERP, WMS, or similar systemExperience managing SKUs, product/item data, and inventory-related information with a high degree of accuracyStrong understanding of how accurate data impacts inventory, fulfillment, costing, and reportingStrong Excel and Google Sheets skills, including XLOOKUP/VLOOKUP, pivot tables, data validation, and working with large datasetsExperience working with 3PLs, warehouses, carriers, or freight partnersStrong attention to detail, organization, and problem-solving skillsAbility to manage multiple priorities independently in a fast-paced environmentStrong communication and cross-functional collaboration skills Nice-to-Have Experience in a DTC, e-commerce, or consumer products environmentExperience managing UPCs/GTINs, bills of materials (BOMs), kits, and assembly structuresFamiliarity with data governance, including naming conventions, required fields, change management, and data cleanupExperience with ERP and WMS platforms; familiarity with NetSuite, Fulfil.io, or CIN7 is a plusExperience supporting an ERP implementation, evaluation, or data migrationExperience with international shipping, freight forwarding, or intermodal transportationExperience with Amazon FBA and chargebacksBachelor's degree or equivalent experience in Supply Chain, Logistics, Business, Information Systems, or a related field. Ability to travel domestically to 3PL locations as needed What We Offer Real ownership of a function that touches the whole business, at a growing brand where your work is visible and the impact is measurableA build opportunity: you will help bring structure to master data and logistics as we move onto a new ERP platformFully remote, US-based, with a team that runs on ownership rather than oversight Compensation Competitive salary range of $70,000-85,000 per year, plus bonus eligibility Benefits Flexible time off + 9 annual company holidaysYour Birthday is a paid vacation day - take the day to celebrate your awesomeness!100% company-paid base plan Medical, Dental, and Vision Insurance for employees100% company-paid Life Insurance and Short-Term Disability Coverage3% Employer contributions to 401(k) regardless of employee participation! (Free money)Matching Charitable Contributions up to $2,500/year$1,200/annual Work from Home (WFH) stipendEmployee Recognition and Rewards ProgramPet insuranceEmployee Product Samples and DiscountsProfessional Development FundFree Calm App Subscription Hi-Altitude Brands is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive, welcoming environment for all.