Logistics Manager (PRIME Division)

About the role

The Logistics Manager oversees inbound and outbound logistics, shipping processes, systems administration, and reporting across two sites. This role manages 2–3 supervisors and works cross-functionally with production, warehouse, customer service, and global customs teams.

Responsibilities

• Manage daily inbound and outbound logistics for domestic and international shipments.
• Oversee shipping processes, dangerous goods shipping, and international documentation.
• Ensure compliance with customs regulations, HTS codes, and cross-border requirements.
• Execute established carrier contracts; escalate issues as needed.
• Develop, maintain, and enforce SOPs for all logistics processes (domestic/international, inbound/outbound).
• Lead process management, exception approvals, and continuous improvement initiatives.
• Own logistics systems administration (ERP, WMS, Shipping platform).
• Report on financial and operational performance, freight costs, and KPIs.
• Oversee freight invoice auditing and freight claims processes.
• Deep dive into issues, analyze data, and resolve shipping problems with customer service.
• Supervise 2–3 shipping supervisors across two sites.
• Provide training, guidance, and performance management.
• Systems administration for internal and 3P managed WMS, OMS, TMS.
• Maintain accuracy of customs documentation and compliance for all shipments.
• Resolve cross-border issues and support international trade requirements.

Requirements

• 5-7 years of experience in logistics, transportation, or warehouse operations.
• Knowledge of ERP, WMS, OMS and shipping systems, production timelines, and carrier operations.
• Understanding of customs processes, HTS codes, and international documentation.
• Strong analytical, organizational, and communication skills.
• Experience with hazmat shipping and B2B customer service preferred.
• Ability to travel as required between sites.

Qualifications

• High school diploma or equivalent.
• Associate's degree in logistics, supply chain management, or related field preferred.
• Professional certifications in logistics or supply chain management (e.g., CLM, CSCP) preferred.

Skills

• Logistics Management
• Supply Chain Management
• Customs Compliance
• Shipping and Receiving
• ERP Systems
• WMS Systems
• OMS Systems
• Carrier Operations
• Customer Service
• Financial Analysis
• Process Improvement
• Training and Development
• System Administration
• International Trade

Benefits

• Flexible scheduling
• Health insurance
• 401(k) plan
• Employee assistance program
• Professional development opportunities

Pay

Salaried: (based on experience)

Schedule

Monday-Friday (full-time)

Benefits

• Flexible scheduling
• Health insurance
• 401(k) plan
• Employee assistance program
• Professional development opportunities