Logistics Manager, Data Center Engineering Operations (DCEO)

About the role

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. Amazon Web Services is seeking a bright, motivated, hardworking individual to fill the Data Center Logistics Manager position. This impactful position requires analytical strength, attention to detail, open communication and the ability to work autonomously. The Logistics Manager partners with Infrastructure teams and a wide array of Amazon stakeholders to manage communication, team metrics, and team specific deliverables or milestones.

Key job responsibilities

• Logistics Operations Leader — Develop performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality; build and execute productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Logistics Managers to balance labor; determine timelines that meet business and customer expectations and ensure they are met; partner with the management team to establish and maintain quality control standards; remove roadblocks and obstacles for major initiatives
• Logistics Business Leader — Act as the primary point of contact for communication and escalation to both internal and external teams/customers; develop team strategies, vision and goals in alignment with the broader organization; ensure operational practices are fully compliant with legislation and policy; generate and/or filter information from higher levels of management to their teams; create, manage, and support recognition and communication programs
• Logistics People Leader — Manage and drive staffing plans, schedules, quality initiatives, performance levels and process change initiatives; facilitate team coordination and cohesion; maintain a strong focus on personal and team growth and development; support projects outside of day-to-day operations; distribute new opportunities fairly amongst the team; hold regularly scheduled 1:1's with a focus on personal development; ensure accountability and documentation on coaching opportunities; open new requisitions and ensure bar is being raised with new internal hires
• Process Improver — Drive process standardization and continuous improvement across the org; contribute to operational deployment plans outlining critical and best practice launch activities; teach how to create documents, processes, tools and metrics that reflect outcomes; conduct post-deployment evaluations to measure launch effectiveness (PDSA); advise team members on process improvement strategies
• Conduct monthly audits using a standardized checklist
• Lead team meetings; represent Logistics locally and/or globally
• Travel between sites and across the cluster based on the need of the team and business
• Design and implement the risk assessment framework for the AWS transportation program
• Anticipate challenges/obstacles the transportation business would encounter while expanding geographies
• Manage overall compliance of the program
• Research state/local level fleet and driver regulations and ensure specific SOPs are in place

Basic Qualifications

• Experience using productivity and communications tools including Microsoft Outlook, Excel, Powerpoint, and Word
• 3+ years of people management and team development experience

Preferred Qualifications

• Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship
• Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks
• Experience using data and metrics to determine and drive improvements
• Experience working for Amazon or any Amazon subsidiary or affiliate, or experience assessing industry talent and trends

Pay & benefits

Base salary range: $113,600.00 – $160,000.00 USD annually. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

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