Logistics Manager, Command Center

Responsibilities

• Drives end-to-end logistics execution across all areas of the command center including resource dispatch, effective resource assignments, air and ground transportation, travel arrangements, etc. to ensure aviation resources, clinical resources, equipment, and organs arrive where and when they are needed.
• Collaborates with all areas of the LCC including transplant clinical coordination, ground transport coordination, aviation coordination and logistics support.
• Establishes an itinerary outlining means of transportation and timeline to be shared with the donor and receiver sites.
• Once the resources are on route, monitors progress and takes ownership to minimize effects of any disruptions of route or timeline and communicating such changes to stakeholders.
• Prepares clear and cost-effective transportation quotes for customers.
• Operates at the highest level of quality, meeting customer needs in a cost efficient manner by efficiently managing interfaces and coordination between the various LCC teams.
• Recommend and actively participate in quality improvement initiatives and team projects as assigned.
• Attend team meetings outside of call hours as necessary.

Requirements

• Bachelor’s degree
• 5+ years of operations experience including logistics, retail, transportation, command center, control tower, etc.

Qualifications

This job is based full-time at our Andover, MA Transplant Logistics Command Center (remote shifts are not permitted).

The Logistics Manager will work approximately 15 12-hour shifts per month in a 4 days on, 3 days off, 3 days on, 4 days off schedule; includes nights, holidays and weekends.

Skills

Must be highly organized and adept keeping on track in a fast-paced, high urgency environment with multiple simultaneous inputs.

Strong analytical skills and the ability to make sound recommendations based on thoughtful and accurate analysis.

Outstanding written and verbal communication skills and ability to work across teams.

Attention to detail while understanding the big picture.

Tech savvy and able to quickly learn various apps to manage the relevant processes.

Can do attitude, learning agility and strong sense of ownership.

Benefits

• Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA
• Dental
• Vision Healthcare
• Flexible Spending Account
• Dependent Care Flexible Spending Account
• Short Term Disability
• Long Term Disability
• 401K Plan
• Pet insurance
• Employee Stock Purchase Plan

Pay

The expected base salary range for this role is $85,750-$107,050 which represents the company’s current good-faith estimate of compensation for this position.

Schedule

This job is based full-time at our Andover, MA Transplant Logistics Command Center (remote shifts are not permitted).

The Logistics Manager will work approximately 15 12-hour shifts per month in a 4 days on, 3 days off, 3 days on, 4 days off schedule; includes nights, holidays and weekends.