Logistics Manager

Headquartered in the Pacific Northwest, Wyld produces cannabis edibles and beverages using real fruit and natural flavors. Our company ethos is founded in strong values and our Pillars of Commitment to communities and the Earth. Our team embraces challenges, tests boundaries, and is always ready for adventure. Wyld THC operates in AZ, CA, CO, IL, MA, MD, MI, MO, NJ, NM, NV, NY, OK, OH, OR, WA, and across Canada, with more launches on the horizon. Our CBD line is available nationwide.

About the role

The Logistics Manager drives flawless execution of Wyld’s go-to-market strategy through leadership of the Logistics Support Team, market knowledge, and local compliance. They set standards, coordinate functions, and work closely with Sales and Distribution leaders to ensure all objectives are met. This role is integral to hiring, training, and developing employees and requires a flexible schedule.

Responsibilities

• Delivery Team Management
  • Provide hands-on leadership to ensure execution of daily tasks and team objectives
  • Partner with the Regional Sales Operations Manager to manage hiring, onboarding, performance, and HR responsibilities
  • Oversee scheduling, route assignments, and daily task delegation
  • Train, coach, and develop the Logistics Support Team on company standards, processes, and compliance
  • Conduct quarterly ride-alongs to assess performance and provide in-field coaching
  • Audit field execution of events, brand activations, and pop-ups for quality and compliance
  • Facilitate regular one-on-one meetings and team huddles with documented recaps
  • Complete timely employee reviews and development plans
  • Recommend team training, growth, and performance improvements
• Delivery Operations Oversight
  • Manage daily delivery operations for accurate and compliant execution
  • Collaborate with the Regional Distribution Manager and Director of Sales on team and fleet sizing
  • Oversee fleet operations, including vehicle maintenance, usage, and safety
  • Improve routing and dispatch to drive efficiency and expand delivery capacity
  • Support business growth by scaling logistics operations and transport capabilities
  • Ensure accurate execution of product deliveries, payment collection, and brand ambassador activities (e.g., merchandising, education, relationship-building, competitor insights)
  • Oversee cash handling and reconciliation processes in accordance with internal controls
  • Build and maintain daily schedules for deliveries, payments, EDUs, and events
  • Maintain relationships with third-party route providers and communicate route changes
  • Enforce traffic and safety compliance for all drivers
  • Assist other regional logistics teams during manager absences
• Account Support
  • Execute or support product deliveries, payment pickups, and event participation as needed
  • Maintain and update account intake requirements
  • Gather and communicate marketplace and account feedback to internal teams
• Inventory Management
  • Track and manage SWAG, samples, event inventory, and marketing materials; coordinate delivery and restocking
  • Ensure event readiness by organizing bins, prepping samples, and maintaining display items
  • Restock on-site inventory at facilities weekly or as needed
  • Collaborate with Inventory, Distribution, and Facilities departments
  • Complete administrative tasks including CRM reporting, mileage and expenses, and internal inventory logs
  • Ensure compliance with state regulations and internal policies during field activities
  • Support fulfillment tasks including pick/pack, labeling, sales order processing, staging, and bulk goods movement
• Additional duties and responsibilities may be assigned based on business needs

Requirements

• 3 years of experience in customer-facing roles and account management, preferably in cannabis or a related industry
• At least 1 year of supervisory or lead experience
• Proficiency in Microsoft Office, data analysis, MS Business Central ERP, and Salesforce CRM (preferred)
• Active state-issued driver’s license and clean driving record
• Reliable personal vehicle for marketing events (mileage reimbursement at federal rate)
• Effective verbal and written communication in English; Spanish proficiency a plus
• Must obtain state-required permits, licenses, and certifications
• ServSafe Food Handler’s Card preferred
• Willing to submit to a background check, including a motor vehicle report
• Must be 21 years of age
• Basic mathematical skills: addition, subtraction, multiplication, and division
• Travel requirements: in-state driving using company or personal vehicle; occasional overnight stays (lodging and meals covered by company)

Benefits

• Competitive salary: $70,000–$115,000/year
• Overtime pay
• 11 paid holidays
• 120 hours of PTO
• 16 hours of volunteer time off (VTO)
• 401K retirement plan
• Fully paid health, dental, and vision insurance