Logistics Lead
WeBox · San Jose, CA · 2 mo ago
ManagementFull-time
Core Responsibilities
- Build and manage end-to-end logistics operations, including warehousing, dispatching, delivery, and reverse logistics
- Oversee self-operated warehouses: layout planning, inventory control, inbound/outbound accuracy, and process optimization
- Lead and develop the in-house driver team: hiring, onboarding, training, scheduling, and performance management
- Design and continuously optimize delivery routes to improve on-time rate and reduce mileage costs
- Establish and enforce logistics SOPs, safety standards, and compliance policies
- Monitor daily execution, troubleshoot operational issues, and coordinate real-time solutions
- Collaborate cross-functionally with Tech, Sales, Customer Success, and Marketplace teams to align logistics with business needs
- Track KPIs and drive improvements across delivery efficiency, warehouse accuracy, customer satisfaction, and unit economics
Requirements
- Bachelor’s degree in Logistics, Supply Chain, Business, or a related field
- 3+ years of hands-on logistics experience, including managing warehouse operations and driver teams
- Strong operational leadership with experience managing frontline teams in fast-paced environments
- Data-driven with strong problem-solving and analytical skills
- High sense of ownership, adaptability, and ability to execute under pressure
Preferred Experience
- In food delivery, express, or last-mile logistics
- Multi-city logistics or fleet operation experience
- Prior experience in startups or building logistics systems from the ground up
Equal Opportunity Employer
WeBox is an equal-opportunity employer committed to hiring based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.