Logistics Lead

About the role

The Logistics Team Lead will oversee end-to-end logistics operations across the North America region, managing a team of 20 professionals while serving as a key client-facing leader.

Responsibilities

• Lead, coach, and develop a team of 20+ logistics professionals.
• Managing day-to-day activities of routers/planners & shipment coordinators.
• Manage workforce planning, cross-training, resource allocation, and coverage schedules.
• Drive employee performance, engagement, development, and succession planning.
• Handle operational escalations and ensure timely issue resolution.
• Act as the primary point of contact for clients and internal stakeholders.
• Ensure delivery of KPIs, SLAs, and contractual commitments.
• Conduct Monthly Operating Reviews and present operational performance, risks, and improvement plans.
• Build strong partnerships with business, project, sourcing, finance, and logistics service providers.
• Manage transportation planning and execution for domestic and international shipments.
• Monitor shipment status, vessel movements, ETA tracking, inventory availability, and fulfillment requirements.
• Ensure compliance with logistics quality, safety, trade regulations, and customs requirements.
• Drive supplier performance reviews and continuous improvement initiatives.
• Identify and onboard new carriers to support and oversee freight audit processes and supplier payment tracking.
• Lead logistics transformation projects, process standardization, and knowledge of TMS like OTM / SAP / Blue Yonder etc.
• Maintain logistics dashboards and operational performance reports.
• Analyze transportation, cost, quality, and service metrics to identify improvement opportunities.

Benefits

• Discretionary Annual Incentive
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans
• Family Support: Maternal & Parental Leaves
• Insurance Options: Auto & Home Insurance, Identity Theft Protection
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement
• Time Off: Vacation, Time Off, Sick Leave & Holidays
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing

Pay

Salary Range: $60,000 - $70,000 per year

Qualifications

Diploma