Logistics Lead

About the role

The Logistics Lead oversees a comprehensive range of logistics operations at market/above-market level. Based on scope, complexity, and organizational requirements, this role encompasses strategic management across multiple functional domains:

• Third-Party Logistics Management - Strategic direction of external logistics partnerships
• Cost Control and Optimization - Financial stewardship and budget management
• Transportation Management - Strategic oversight of product movement to/from distribution centres
• Customs Management - Direction of import/export operations
• Warehouse Management - Governance of internal warehouse operations

Main Responsibilities

Strategic Oversight
Provide comprehensive accountability for the performance, efficiency, and effectiveness of logistics and warehouse operations. This oversight will need to be done for multiple distribution sites and connections with Sanofi and CMO sites.

• Third-Party Logistics Management
  Direct daily operational excellence and orchestration
  Implement strategic management of interface challenges
  Develop and maintain robust Business Continuity Plans (BCP)
  Oversee inbound process optimization
  Manage product damage resolution and returns processing through integrated claim management with i.O2C
• Compliance and Quality Assurance
  Collaborate with Quality to ensure Good Distribution Practice implementation
  Lead participation in internal, external, and GDP audits
  Direct stock count procedures according to global protocols
• Supplier Relationship Management
  Evaluate supplier strategic value and criticality to business continuity, operational excellence, and performance metrics
  Cultivate strategic supplier partnerships built on trust and mutual benefit
  Serve as interface and take leadership if routine scrums (particularly during annual vaccines respiratory season and for Specialty Care business)
• Service Level Agreement Development
  Articulate precise business objectives and detailed service specifications
  Develop comprehensive KPIs, performance targets, and performance-based compensation structures
  Establish robust performance measurement reporting frameworks
  Implement remediation protocols for performance standard deviations
• Performance Management
  Oversee VMI (Vendor Managed Inventory) customer analytics and replenishment systems where applicable
  Maintain KPI frameworks with weekly/monthly performance reviews
  Establish systematic cost control processes, including contract compliance monitoring
  Review and approve 3PL invoices while identifying continuous improvement opportunities
• Operational Excellence
  Ensure alignment between best practices and 3PL core model implementation
  Engage with internal stakeholders to optimize 3PL core model application
  Drive process improvement initiatives to enhance operational efficiency
  Implement systematic performance monitoring to identify optimization opportunities
  Facilitate feedback collection from operational teams to drive continuous improvement
• Cost Control and Optimization
  Develop strategic action plans for distribution cost tracking and optimization
  Implement expenditure controls with performance monitoring against approved budgets
  Engage cross-functional stakeholders (Trade, Customer Fulfilment, Commercial) to integrate distribution cost considerations into strategic decision-making regarding distribution models, route-to-market strategies, order minimums, delivery frequency, and service level commitments
• Transportation Management
  Direct transportation planning and execution in compliance with Sanofi protocols and Good Distribution Practice (GDP)
  Optimize cost-to-serve metrics through strategic transportation management
• Supplier Relationship Management
  Develop strategic supplier partnerships built on trust and mutual benefit
  Address collaboration challenges proactively and establish service level agreements with distribution centres
  Implement KPI monitoring frameworks for distribution centre activities while driving continuous improvement
  Support audit and inspection processes with systematic improvement initiative tracking
  Establish comprehensive backup protocols and business continuity planning
• Customs Management (as needed and in coordination with other functions)
  Direct import/export operations with strategic oversight
  Ensure comprehensive compliance and documentation protocols
  Develop multi-faceted Business Continuity Planning with redundant process flows
• Warehouse Management
  Provide strategic support for local internal distribution centre operations in compliance with regulatory requirements, Good Distribution Practice standards, and Sanofi procedures

About Sanofi

We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve lives.

Required Qualifications

• Minimum 7+ years of experience in logistics, warehouse operations management and or supply chain.
• Minimum 4+ years of experience navigating and complex external vendor relationships or partner organizations.
• Bachelor's degree from an accredited institution of higher education or equivalent work experience.
• Professional-level English language proficiency.

Preferred Qualifications

• Onsite site logistics experience highly valued and cold chain knowledge a plus.
• Exceptional relationship management capabilities across internal and external partner organization stakeholders.
• Demonstrated collaborative leadership with proven ability to drive successful project outcomes within established timelines.
• Extensive experience leading teams and projects within logistics, warehouse operations, and supply chain management.
• Comprehensive knowledge of import/export regulations and Good Distribution Practice requirements.
• Advanced proficiency with logistics management systems and technologies.
• APICS certification.
• In-depth understanding of downstream processes and pharmaceutical trade environment dynamics.
• Expertise in KPI development and SLA management frameworks.
• Demonstrated expertise in process improvement methodologies and change management principles.
• Advanced data analytics capabilities with strong interpretive and insight generation skills.
• Promised ability to operate effectively in matrix environments and adapt to dynamic business conditions.