Logistics Lead

About the role

As a Lead, Logistics at RXO, you will support segment leadership in driving operational policies, processes, and day-to-day execution across the Managed Transportation team. This role will serve as a key connection between leadership and the planning team, helping ensure consistent execution, operational efficiency, and the highest level of service and accuracy for our customers.

What Your Day-to-day Will Look Like

• Support staffing and workload adjustments to maintain consistent service levels and meet customer requirements.
• Serve as an escalation point for the Operations planning team, helping resolve complex transportation and service issues.
• Function as a liaison between Operations leadership and the planning team to ensure clear communication, alignment, and execution.
• Identify opportunities for process improvement and partner with the Operations team to implement and sustain changes.
• Support carrier performance discussions and corrective actions to ensure service expectations are met.
• Monitor operational performance and identify trends, risks, and opportunities requiring leadership attention.
• Support departmental budget management and help ensure financial compliance.
• Provide day-to-day guidance and support to planners while reinforcing operational processes and customer expectations.

At a Minimum, You'll Need

• 4 years of logistics, transportation, or planning experience.

It'd Be Great If You Also Have

• Bachelor's degree in Transportation, Supply Chain, Business, or a related field.
• Ability to quickly learn and become proficient in new systems and software applications.
• Excellent verbal and written communication skills with the ability to present clear, organized, and accurate information to various audiences.
• Strong analytical and problem-solving skills with the ability to evaluate data, processes, policies, and systems.
• Ability to identify operational trends and translate findings into clear, actionable recommendations.
• Experience working across operations, customers, and carrier partners in a fast-paced transportation environment.

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days