Logistics Insurance Compliance Specialist
About the role
TopHAT Logistical Solutions, a division of Atlas Logistics, spans coverage across the United States and Canada. TopHAT is a full-service “white glove” delivery company specializing in final mile, dedicated delivery. We provide world-class service for retail customers coast to coast. With over 12 years of growth, our specialized delivery approach gives us an edge by providing world-class service at an affordable price.
The Logistics Insurance Compliance Specialist is responsible for Contractor Onboarding, Insurance, and Compliance for a designated region in support of the TopHAT corporate office to promote the achievement of set long-term goals.
Responsibilities
- Complete new hire processing and contractor onboarding.
- Ensure background checks and drug tests are approved and completed.
- Complete Employment Verification process.
- Oversee process for Costco drivers using XTD Force.
- Conduct consistent Openforce reviews.
- Ensure DOT/MC Authority Authorization is completed and compliant.
- Oversee new location start-up process, including entering rate sheets into OpenForce and participating in start-up calls.
- Communicate with all Common Carriers (CC’s) regarding Certificates of Insurance (COI’s), onboarding process, and approvals.
- Process TruckRequests for the selected region.
- Evaluate COIs against TopHAT Insurance Requirements, exercising discretion in preliminary approvals.
- Collaborate with Location Managers, Common Carriers, and insurance agents to resolve discrepancies and escalate complex issues for final managerial review.
- Proactively monitor expiring policies using the Gallagher Verify (GV) dashboard; ensure timely communication with stakeholders and receipt of updated, compliant COIs to maintain uninterrupted vendor compliance.
- Own the organization and accuracy of insurance records across SharePoint, email folders, and GV; ensure documentation is audit-ready and accessible for internal and external stakeholders.
- Approve new vendor onboarding requests and coordinate Active Vendor submissions to GV.
- Oversee termination processes by notifying GV, BizChoice, and OpenForce, ensuring seamless transitions and compliance closure.
- Serve as a liaison between internal teams, vendors, and insurance agents; provide guidance on coverage requirements, clarify compliance expectations, and facilitate resolution of insurance-related issues.
- Navigate and maintain data within Gallagher Verify and OpenForce platforms to ensure accurate tracking of vendor compliance, coverage status, and policy expirations.
- Prioritize and process incoming insurance-related correspondence; ensure critical documents are scanned, reviewed, and stored in accordance with compliance protocols.
- Facilitate vendor enrollment in the Occupational Accident program by distributing OpenForce DocPush documents and assisting with coverage inquiries.
- Perform other duties as assigned.
Requirements
- Bachelor's or Associate's Degree.
- 2-4 years' job-related experience and/or a combination of both education and experience.
- Effective problem-solving, oral, and written communication skills.
- Experience in Logistics/In-Home Delivery preferred.
- Ability to establish and maintain effective working relationships with employees, clients, and other outside organizations.
Benefits
- Your Wellness is our Focus:
- Medical, dental, and vision for employees and dependents.
- Employee, Spousal, and Child Life Insurance.
- Financial Wellbeing:
- Generous 401(k) matching retirement plans.
- Pre-tax savings plans, HSA.
- Flexibility and Time Off:
- Paid time off including vacation, holidays, and disability leave.
Schedule
Full-time position consisting of 40 hours per week. Hours are 8:00 AM to 5:00 PM, Monday through Friday. Possible overtime during peak season.