Logistics Coordinator
About the role
Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization. We help customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries.
Responsibilities
- Receive, inspect, and verify incoming service parts to ensure accuracy, quality, and readiness for use
- Coordinate with service teams and field technicians to confirm part availability and priorities
- Deliver service parts directly to customer sites or field technicians to support timely repairs
- Maintain accurate records related to parts receipt, staging, and delivery
- Follow all Johnson Controls safety, quality, and operational standards
- Inspect incoming parts upon receipt and promptly stage them according to service needs
- Communicate proactively with service teams regarding part status, availability, and delivery timing
- Prioritize parts deliveries based on service urgency, warranty requirements, and customer commitments
- Operate a Johnson Controls fleet vehicle safely and in compliance with driving and fleet policies
- Participate in Daily Management activities to track parts cycle time and identify improvement opportunities
- Escalate issues such as missing, damaged, or incorrect parts to minimize service impact
Requirements
- High school diploma or equivalent
- Valid driver’s license with an acceptable driving record
- Ability to operate a Johnson Controls fleet vehicle
- Experience in warehouse operations, logistics, material handling, or service support preferred
- Basic computer skills and effective communication abilities
Preferred Experience
- Supporting field service or technician-based environments
- Familiarity with service parts processes, warranty operations, or inventory systems
- Strong organizational skills, attention to detail, and a sense of urgency
- A customer-focused mindset and willingness to work cross-functionally
Benefits
- Competitive Starting Pay
- Paid Training
- Tuition reimbursement
- Global Advancement Opportunities
- Company Vehicle (as applicable)
- Referral Bonuses
- Comprehensive Benefits
- Medical/Dental/Vision insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) savings plan with company match
- Short-Term and Long-Term Disability
- Employee Assistance Program
- Wellness Program
- And More!
Pay
Hiring hourly range: $22 - $28 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)
Schedule
This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply.