Jobs · Management · Massachusetts

Logistics Center Associate I-Customer Returns

KARL STORZ North America · Auburn, MA · 3 wk ago
On-siteManagementFull-time

About the role

Build your career in a fast-paced, high-impact environment as a Logistics Center Associate I supporting returns and material handling operations. In this hands-on role, you’ll play a critical part in ensuring returned products are processed accurately and efficiently—helping maintain the flow of essential medical equipment to healthcare providers.

As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients’ lives around the world.

What You’ll Do

  • Process and document customer returns accurately and efficiently in SAP
  • Investigate discrepancies and resolve return issues to completion
  • Execute core material handling and logistics transactions within SAP
  • Support cross-functional logistics operations and assist where needed across the team
  • Ensure compliance with safety, quality, and productivity standards
  • Contribute to continuous improvement (LEAN) initiatives to enhance workflow efficiency

What You Bring

  • A high school diploma or GED
  • Basic computer skills and ability to learn SAP or similar systems
  • Strong attention to detail and ability to follow procedures accurately
  • Good communication skills and a collaborative team-oriented mindset
  • Dependable, punctual, and committed to high-quality work

Nice to Have

  • Experience working with SAP or other warehouse/logistics systems
  • Previous experience in returns processing, logistics, or warehouse operations

What Will Make You Successful

  • A strong focus on accuracy and quality when handling returns and documentation
  • Ability to troubleshoot and resolve issues independently while collaborating with others
  • A proactive mindset and willingness to support team needs across functions
  • Commitment to safety and efficiency in a fast-paced, hands-on environment
  • Continuous improvement mindset with a desire to learn and grow

Why KARL STORZ?

Join KARL STORZ and be part of a team where your work directly supports healthcare providers and improves patient outcomes. You’ll gain valuable experience in logistics and SAP systems while working in a collaborative environment that values teamwork, reliability, and operational excellence.

With consistent weekday hours, opportunities for development, and a culture driven by continuous improvement, this is a place where you can grow your career and make a meaningful impact.

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