Logistics Broker
Talon Logistics · New Albany, IN · 5 mo ago
On-siteManagementFull-time
Essential Responsibilities
- Matching loads to carriers/drivers via phone and/or computerized systems
- Order entry of loads including all necessary information required for billing and effective dispatch
- Present and sell company services to current and potential clients
- Calling Carriers to Sell Freight
- Follow up on new leads and referrals
- Identify sales prospects and contact these and other accounts as assigned
- Establish and maintain current client and potential client relationships
- Manage account services through quality checks and other follow-ups
- Identify and resolve client concerns
- Communicate information, or feedback gathered through Customer calls
- Exercises discretion and independent judgment regarding daily workload
- Calling Carriers to Sell Freight
- Represent Company in a professional manner in accordance with our Core Values
- Works with employees and management team to attain company goals
- Consistently exceeds productivity standards for all assignments
- Performs other related duties as assigned
Required Skills & Abilities
- 1 year of Brokerage in the Transportation industry preferred
- PC proficient with good working knowledge of MS Outlook, Excel and Word
- Experience in DAT; Get loaded; Internet Truck stop a plus
- Demonstrated interpersonal and customer service skills
- Good communication skills including the ability to interface effectively with customers, vendors, and all internal departments
- Ability to work cohesively as part of a diverse team
- Ability to Sell and Close New Business
- Able to follow directions with emphasis on accuracy and quality control
- Able to learn and utilize various software systems utilized to perform daily tasks
- Able to read, comprehend, count accurately, do simple math and write English legibly