Logistics Assistant (Permanent, Growth Track)

About the Role

The Logistics Assistant supports the movement, receipt, storage, and delivery of hardware assets across domestic and international locations, including company sites, suppliers, and partner facilities. This growth-track role provides hands-on training across warehouse and logistics operations. The position supports day-to-day logistics activities and provides flexible coverage during employee absences, role openings, or increased operational demand.

A background or experience in logistics, warehouse operations, or hardware environments is important and will be considered when selecting candidates.

Team Environment

In this role, the nature of the work is dynamic and requires a collaborative attitude. While you will have specific duties, the entire team is responsible for the final delivery, and this may occasionally involve taking on additional tasks outside your primary responsibilities. The ability to adapt and contribute wherever needed is key to succeeding in this environment.

Responsibilities

• Shipping & Logistics Operations
  • Assist with coordinating international and domestic shipments of assets across company geo-locations, suppliers, and partners.
  • Support shipping escalations and collaborate with Global Trade, suppliers, freight forwarders, and 3PL partners to ensure smooth customs clearance.
  • Assist with freight and customs services, including placing POs when required to enable continued shipment movement.
  • Support timely last-mile delivery to company labs or customers.
  • Provide flexible coverage across logistics functions as needed.
• Receiving, Storage & Inventory
  • Assist with receipt of inbound shipments from domestic and international vendors.
  • Receive freight from carriers and forwarders.
  • Unpackage, inspect, and properly store server and hardware components.
  • Update internal inventory management systems with accurate status and location data.
  • Maintain proper storage practices aligned with operational and handling requirements.
• Coordination & Stakeholder Support
  • Support coordination between procurement, transportation, and warehousing functions to ensure efficient and cost-effective service delivery.
  • Work with project managers to support hardware requirements for exports across multiple geographies.
  • Provide support for critical project teams to help drive timely hardware delivery.
  • Communicate logistics status, risks, and execution updates as needed.
  • Cross-train across logistics functions to provide coverage and operational support as needed.
• Purchase Order & Financial Coordination
  • Assist with creating and managing purchase orders (POs) supporting logistics, freight, and customs activities.
  • Monitor PO status and update internal systems accordingly.
  • Track and help resolve PO exceptions and work with suppliers to reduce lead times.
  • Escalate billing and invoice discrepancies with suppliers, manufacturers, and internal stakeholders.

Qualifications

• Currently pursuing a Bachelor’s degree or equivalent education in logistics, supply chain, business, or a related field.
• Interest in logistics, supply chain, warehouse, or hardware operations.
• Ability to learn and support domestic and international shipping operations.
• Ability to learn inventory management systems and logistics processes.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Visio).
• Ability to lift and move heavy items (up to 50 lbs).
• Strong organizational and communication skills.
• Must be flexible and willing to support different logistics functions, schedules, and operational needs.

Preferred Skills

• Experience supporting data center, lab, warehouse, or hardware environments.
• Familiarity with inventory tools (SAP, ADO, or similar systems).
• Experience supporting high-urgency or escalation-driven logistics environments.