Logistics Assistant Manager, Export & Import (Bilingual in English & Korean - Norwood, NJ)

Key Responsibilities

• Prepare and manage import/export and customs documents including Commercial Invoice, Packing List, Certificate of Origin, and related documentation
• Cook up forwarders and carriers (UPS/FedEx/DHL and freight forwarders); manage inbound and outbound shipping schedules
• Handle import and export requests from overseas affiliates and HQ; proactively share shipment status updates
• Process customs clearance for inbound and outbound cargo; resolve issues such as short/wrong shipments, returns, and re-exports
• Manage orders, inventory, and product listings in the ERP system
• Investigate customs delays and drive preventive corrective actions

Qualifications

• Fluent Korean (native level) and business-level English required — daily communication with Korea HQ/affiliates and U.S. operations
• Minimum 3 years of experience in logistics, trade, or import/export operations
• Strong attention to detail and document accuracy; reliable follow-through on open issues
• Proficiency with ERP systems and Microsoft Office Suite (Excel)
• Experience at a package-forwarding service or Korean-affiliated forwarding/logistics company preferred
• Hands-on experience with import/export and customs documentation preferred