Logistics Analyst
Sales Enablement & Freight Quoting
Serve as the primary responder for complex, international, and non-standard freight quote requests.
Translate sales requirements into accurate, defensible freight cost scenarios using established rate logic and assumptions.
Deliver freight quotes within defined SLAs to support deal velocity.
Document quoting logic, assumptions, risks, and scenarios for repeatability and learning.
Escalate expectations and trade-off decisions to the Freight Manager as needed.
Demonstrate Merchology Core Values daily.
Analytics, Insights, & Cost Support
Maintain and analyze freight data related to spend, service performance, additional freight charges, and claims.
Develop and maintain freight KPIs, dashboards, and reporting used by Operations and leadership.
Support carrier negotiations and strategy through modeling, historical analysis, and scenario development.
Identify drivers of freight cost variance, including unplanned additional freight charges, packaging issues, and execution-related costs.
Operational & System Enablement
Act as a primary power user of the ShipHawk TMS and carrier shipping tools to support quoting, execution analysis, and troubleshooting.
Support damage, loss, and freight claims analysis, documentation, and recovery tracking.
Assist with invoice review, audits, and discrepancy analysis.
Partner cross-functionally with Sales, Operations, Finance, Purchasing, and Technology.
Provide backup coverage for freight quoting and analysis during peak demand or Freight Manager absence.
Requirements
- Experience with ShipHawk or similar WMS/TMS platforms
- Experience with FedEx Ship Manager and parcel/LTL environments
- Familiarity with international freight and Incoterms
- Advanced Excel or BI/reporting tool experience
- Experience in a high-mix or custom fulfillment environment
- Bachelor’s degree in supply chain, Logistics, Business, Analytics, Finance, or related field or equivalent experience
- 2–4 years of experience in freight, logistics, transportation analysis, or related roles
- Demonstrated ability to produce fast, accurate freight cost estimates
- Experience working with a TMS or shipping system to analyze rates and service options
- Strong analytical, organizational, and documentation skills
- Able to manage multiple time-sensitive requests with accuracy
- Strong written and verbal communication skills
- Willingness to serve as primary quoting support and backup coverage
What We Offer
- Generous PTO (18 days per year)
- 8 company-paid holidays
- Hybrid work schedule for select departments
- 40 hours of paid volunteer time
- 401(k) with match
- Medical and dental insurance options, FSA, and HSA
- Company-paid life insurance and short-term disability
- Company-sponsored social events
- Premium brand partner discounts
- Employee-led Committees in Social Events, Wellness, DE&I and Giveback
LOCATION
3000 Niagara Lane North, Plymouth, MN 55447
Remote hybrid role: Three days onsite, two days remote following training
INDUSTRY
Business to Business eCommerce and Apparel