Logistics Administrative Clerk

About the role

The Admin - Heri Logistics position provides essential back office support for the logistics function in a defined area.

Responsibilities

• Processes hauler freight bills on a daily basis for payment.
• Ensures haul rates and trucks are accurately tracked (verifying standby), reported, and paid.
• Supports Logistics Manager in processing business transactions (including keying ticketing information into Apex).
• Supports ARSS, Order Fulfillment, and SSC with ticket, invoice, and freight bill (including hauler pay) research, as needed. This includes coordination of credit/rebill and changed ticket transactions.
• Coordinates with Payment Services in processing payables (business expenses) associated with logistics operations.
• Assists in the development, preparation, and distribution of logistics reporting as requested.
• Performs other administrative and month-end duties, as assigned.
• Acts as lead to other logistics administrators.

Requirements

• High School or equivalent. Some college preferred.
• Minimum of five (5) years of administrative support experience in an office/professional environment is required. A background with experience in dispatching, customer relations, logistics, and construction/transportation is preferred.
• Must be able to sit for long periods of time.
• Able to use common office tools and technology such as cell/office telephone, calculator, computer, and other electronic devices.

Skills

• Intermediate experience and knowledge of the Suite of Microsoft Office programs, including Word and Excel, and the ability to learn and use other software and office equipment as needed.
• Skilled in various software applications to record information and create reports.
• Strong written and verbal communication and interpersonal skills for effectively dealing with all levels within the organization, as well as customers and haulers.
• Strong attention to detail and customer service skills.
• Good organizational skills and the ability to multitask.
• Strong math skills to ensure the accuracy of calculations of payments.
• Ability to recall detailed information, and communicate effectively with customers as well as haulers; Understanding of trucking logistics.
• Excellent interpersonal skills with the ability to effectively interact with all levels of the organization.
• Work in a stressful, fast-paced, deadline-oriented environment that requires thinking and acting quickly and creatively to resolve problems.
• Work under general direction and meet deadlines.
• Personal and professional integrity. Able to establish credibility.
• Insightful and possessing basic business judgment.
• Ability to constructively confront delicate issues.
• Communication - Communicates clearly and effectively, both verbally and in writing, while actively listening and adapting the message to the audience