Login Technician

Certified Group is committed to partnering with customers to deliver innovative scientific solutions and expertise – So The World Can Trust In What It Consumes™. Our network of 30+ North American and European laboratories serves the food & beverage, dietary supplements, cosmetics, OTC, tobacco/nicotine, cannabis, and hemp industries. Our Brands Certified Group is comprised of a set of specialized brands that collectively deliver laboratory testing, regulatory consulting, and certification & audit services across highly regulated industries: Certified Laboratories – Provides comprehensive analytical and microbiological testing, primarily supporting food, beverage, cosmetics, OTC, and dietary supplement industries.Food Safety Net Services (FSNS) – A leading network of ISO-accredited laboratories across North America, focused on food safety testing, operational support, and technical services for the food industry.Labstat – A global leader in contract research and testing for nicotine, tobacco, cannabis, hemp, and next-generation products, with deep expertise in analytical chemistry and toxicology.EAS Consulting Group – A regulatory consulting firm offering expert guidance, training, and auditing support across FDA, USDA, and other regulated sectors, powered by a large network of independent advisors.FSNS Certification & Audit – Provides accredited third-party auditing and certification services, including food safety, animal welfare, and GMP programs. JOB SUMMARY Process customer samples ensuring protocols are followed for receipt and handling. Properly notify customers of issues related to samples submitted for testing. ESSENTIAL RESPONSIBILITIES Receive, prepare, and set-up samples for analysisEnter data, choose analyses, log and approve samples using a LIMS database on a Windows computer workstationProcess and maintain client samples at correct temperaturesSegregate samples according to FSNS proceduresAssist with shipping of customer supplies including return coolers to customersCommunicate with clients for clarification on orders as neededFollow assigned series of processes, procedures and/or techniques in accordance with FSNS policies/procedures and customer requirementsMaintain laboratory conditions including equipment, supplies, quality assurance programs and accurate records throughout all proceduresPerform all activities in a neat, safe, hygienic, and efficient mannerShare information in an open, timely manner, maintaining customer satisfactionAssisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Food Safety Net Services TeamResponsible for the safety of oneself and others working within their areaResponsible for the completion of required training MINIMUM QUALIFICATIONS High School Diploma or GEDBasic knowledge of concepts and practices of a testing laboratoryTraining in general laboratory practices preferredOne or more years of experience in a commercial food-testing laboratory preferredTraining in general laboratory practicesOr equivalent combination of education and experience PHYSICAL DEMANDS Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer componentsPotential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogensNoise level varies from quiet to loudTemperature varies from hot to coldInteractive and fast-paced team-oriented tasksOvernight Travel is required at the discretion of managementOccasionally lift and/or move up to 25 pounds.Color vision and depth perception Schedule: Tuesday to Saturday 9:30am to 6pm By applying, you acknowledge that Certified Group will process your personal information for recruitment and hiring purposes in accordance with our Applicant Privacy Policy. California residents may review additional information about how we collect and use personal information, including retention and rights, in our California Notice at Collection. To view our Privacy Policy, click the link here: Certified Group Privacy Policy We are an Equal Opportunity Employer and make employment decisions without regard to protected characteristics under applicable law.