LOFT Sales Lead - Crestview Hills, KY

About the role

The Sales Lead at LOFT plays a crucial role in supporting and role modeling excellent customer experiences. Key responsibilities include:

• Delivering personalized customer experiences
• Providing guidance and support to associates
• Collaborating with the Store Manager to become an expert on store functions
• Assisting store leaders with onboarding and developing an effective, highly engaged team
• Supporting an inclusive store environment for associates
• Upholding the highest visual and operational standards
• Using tools to drive a customer-focused team environment and profitable business
• Providing in-the-moment feedback and coaching to each associate
• Building productive relationships by sharing ideas and supporting the team
• Using technology to stay informed on company priorities and promotions
• Seamlessly stepping into the role of manager when needed

Requirements

To be considered for this role, you should have:

• 6 months of retail sales experience (preferred)
• Management experience (preferred)
• Technology proficiency and ability to operate a point-of-sale system
• Flexible availability including evenings, weekends, and holidays
• Takes initiative in making thoughtful decisions
• Organizes, delegates, and prioritizes assignments to stay on top of deadlines

Qualifications

Qualifications for this role include:

• Ability to organize, delegate, and prioritize assignments
• Experience in a retail setting
• Strong communication and coaching skills
• Ability to work independently and as part of a team

Skills

Skills required for this role include:

• Excellent customer service skills
• Effective communication and interpersonal skills
• Ability to multitask and manage multiple priorities
• Proficiency in using point-of-sale systems and other technology

Benefits

LOFT offers the following benefits:

• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships