Locksmith 2

About the role

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Locksmith to join our amazing culture. In this role, you will install, repair, rebuild, and service manual and automated locks, locking systems and security devices; computerized access control systems; door openers, closers, and hardware. This position works on a variety of locks and systems including small to large projects that vary in complexity. The position may also work on projects with greater complexity as needed and able. As a Locksmith, you are a part of a dynamic team that allows you to grow as Convergint grows.

Responsibilities

• Repairs or replaces damaged components of entrance and exit doors; handles non-routine systems and equipment.
• Refers only the most complex issues to higher levels.
• Troubleshoots, repairs, and programs computerized access control systems.
• Assists clients in unlocking doors when keys are lost or in changing lock combinations by inserting new pins into lockets.
• Installs and repairs electric strikes and electronic security hardware.
• Upgrades and maintains routine and non-routine security systems.
• Designs and develops master key systems for clients.
• Examines locking mechanisms and fabricates keys to replace lost or damaged keys.
• Inspects completed work for conformance with specifications, requirements, and compliance with applicable building and safety codes and regulations.
• Estimates cost, time, and materials for locksmith projects.
• Markets security lock systems, keyless entry locks, key control systems, window bars, and heavy window or door deadbolts.
• Cleans, maintains, adjusts, calibrates, and services equipment used in the performance of duties.
• Executes all work in accordance with State, local regulations, general best practices as well as company health and safety policies and procedures.
• Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.
• Communicates with and works with the other team members consistently to improve overall operations of the Convergint Technology Center, and company.
• Keeps up to date and informed on all company policies.
• Using technical knowledge, skills and experience, acts as a mentor to less experienced staff.
• Presents a professional image of Convergint Technologies at all times in appearance and behavior.
• Performs other duties and responsibilities as requested or required.

Requirements

• Education: High School/GED or equivalent experience
• Minimum Experience: 3+ years locksmith within a commercial, industrial, or facilities operation setting
• Preferred Experience (but not required): 3+ years of experience in 1 of the following: security, electronic, fire alarm & life safety, building automation
• Technical diploma and/or equivalent trade

Qualifications

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Locksmith.

Skills

• Strong knowledge of mechanical, electrical and electronic locking systems
• Customer Focus – Maintaining awareness of and seeking to meet the needs and wants of the customer
• Excellent communication skills both oral and written
• Adaptability – Responds effectively to changes in situation or information
• Solid organizational skills and the ability to handle multiple projects simultaneously
• Must be able to pass high level security clearance

Benefits

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave