Lockbox Processing Analyst

Location: Atlanta, GA (100% onsite, 5 days/week). 8-month contract through end of year.

Schedule

Monday–Friday, 7:00 AM – 4:00 PM (flexible).

Pay

Up to $23.64/hour.

About the role

Seeking a detail-oriented Operations Processor 3 to support a high-performing Lockbox operations team. This role focuses on managing and processing change requests, maintaining data accuracy, and supporting client-related operational workflows. Compared to more entry-level processing roles, this position involves more investigative work, system navigation, and stakeholder communication.

Responsibilities

• Review lockbox change requests received through internal systems, including attachments and supporting documentation.
• Track and update requests across multiple platforms, including Excel, Word, and internal workflow tools.
• Maintain reports, request records, and process documentation with a high level of accuracy.
• Add required information to each request and assist with weekly balancing of request activity.
• Communicate professionally through email with internal teams, customer service partners, sales, and client-facing contacts.
• Support operational processing needs related to customer details, account specifications, and lockbox workflows.

Requirements

• Strong analytical thinking and attention to detail.
• Intermediate proficiency in Microsoft Excel and Word.

Benefits

For temporary assignments lasting 13 weeks or longer, the Company offers major medical, dental, vision, 401k, and any statutory sick pay where required.