Location Manager

About the role

The Location Manager (LM) reports to the Regional Manager and provides leadership to all staff in their respective location. The LM is responsible for all activities associated with operations, customers, staff, facilities, and financials in their location.

Responsibilities

• Communicate information clearly and listen actively to gather information from various sources.
• Facilitate the flow of information within the team and with management.
• Host gatherings with influential community members and establish relationships with other service providers.
• Adapt communication style to the level of the listener and ensure timeliness of information flow.
• Set a positive example for others by maintaining a professional demeanor and being accountable for actions.
• Use critical thinking skills to address problems and implement solutions.
• Encourage staff involvement in the community and promote continuous improvement.

Requirements

• Current Funeral Director’s and Embalmer’s license.
• 3-5 years’ experience as a Funeral Director.
• Valid driver’s license.
• Previous customer service and/or sales experience.
• Knowledge of computers and software, or willingness to learn.
• Excellent communication skills.
• High level of compassion and integrity.

Qualifications

• Maintain state/provincial licensing requirements for Funeral Director/Location Manager.
• Show leadership and support for Legacy’s policies and procedures.
• Reflect support for Legacy’s policies, procedures, and decisions.
• Advocate for the two-up system and maintain balance between operations and corporate perspectives/needs.
• Be willing to work all hours and persevere in addressing issues.